Experience: 12+ yrs IT, 8+ yrs ServiceNow, 3+ yrs as Architect
Role
- Design and own ServiceNow architecture (ITSM, ITOM, CMDB, ITAM, CSM/HRSD)
- Lead CMDB/CSDM, integrations, and platform governance
- Handle solution design, instance strategy, upgrades, and performance tuning
- Guide dev team and review code
Skills Required
- ServiceNow development - Business Rules, Client Scripts, Flow, IntegrationHub, REST/SOAP
- ITSM, CMDB, Discovery, Service Mapping
- ITIL, Agile, TOGAF
Must Have
- CSA
- CIS-ITSM/CIS-ITOM
- CMA preferred