ServiceNow Architect
Posted 1 week ago by PRACYVA
Negotiable
Undetermined
Remote
London Area, United Kingdom
Summary: The ServiceNow Architect role is a contract position based in London, UK, focused on leading the design, architecture, implementation, and integration of solutions on the ServiceNow platform. The ideal candidate will possess extensive experience and certification in ServiceNow, translating business requirements into technical solutions while ensuring adherence to best practices. This position requires strong leadership skills and the ability to foster client relationships, mentor team members, and drive innovation within the organization.
Key Responsibilities:
- Defining the overall architecture of ServiceNow solutions, ensuring alignment with business needs and industry best practices.
- Providing expert advice and leading solution sessions with clients.
- Establishing the organization as a leader in the ServiceNow ecosystem through innovation.
- Ensuring collaboration standards are maintained for functional ServiceNow solutions.
- Designing and implementing integrations between ServiceNow and other enterprise systems.
- Ensuring the security, scalability, and maintainability of ServiceNow solutions.
- Driving adherence to quality assurance best practices for successful project outcomes.
- Maturing security solutions to meet compliance requirements.
- Creating and sharing technical documentation and promoting best practices.
- Establishing and sustaining trust-based relationships with clients.
- Mentoring and guiding junior developers and team members during implementations.
Key Skills:
- 15 years of experience in implementing or architecting ServiceNow solutions.
- Expertise in 5 or more ServiceNow product suites including CSDM, CMDB, ITOM, CSM, FSM, SOM, SLO, TNI, and SPM.
- Extensive experience across the ServiceNow core platform, security, performance, and compliance.
- Proficiency in third-party integration methods including REST, SOAP, Integration Hub, and E-Bonding.
- Experience in Domain Separation and ITSM applications.
- Proficiency in scripting languages such as JavaScript and GlideScript.
- ServiceNow Certified Master Architect, Certified Technical Architect, Implementation Specialist, and Certified System Administrator.
- Exceptional leadership, problem-solving, critical thinking, and communication skills.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Title: ServiceNow Architect
Location: London, UK (Remote)
Job Type: Contract
Client is seeking a highly experienced and certified ServiceNow Architect to lead the design architecture implementation and integration of solutions on ServiceNow platform This role involves translating business requirements into technical solutions providing technical leadership and ensuring alignment with ServiceNow best practices and standards Candidates to possess a deep understanding of ServiceNow platform capabilities modules and integrations with third party technologies exhibit strong leadership in technical consultations and champion innovation and quality across all projects ITSM + Integrations CMDB + CSDM CSM - Customer Service Management (*) SOM - Sales and Order Management (*) SLO - Supplier Lifecycle Operations FSM - Field Service Management ITOM – IT Operations Management (Discovery, Service Mapping, Event Management) TNI - Telecommunications Network Inventory DPM - Digital Portfolio Management
RESPONSIBILITIES AND DUTIES
- Solution Design and Architecture
- Defining the overall architecture of ServiceNow solutions including ServiceNow core platform multiple modules integrations and configurations ensuring alignment with business needs and industry best practices
- Technical Consultation and Leadership
- Provide expert advice lead solution sessions and connect with clients using technical expertise and leadership skills
- Thought Leadership
- Establish our organization as a leader in the ServiceNow ecosystem through innovation and expertise
- Implementation Support
- Ensure collaboration standards are maintained to translate requirements into functional ServiceNow solutions
- Integration and Automation
- Designing and implementing integrations between ServiceNow and other enterprise systems leveraging Integration Hub web services SOAPREST EBonding and other integration techniques
- Performance Optimization
- Ensuring the security scalability and maintainability of ServiceNow solutions including performance monitoring and optimization
- Quality Assurance
- Drive adherence to quality assurance best practices ensuring successful project outcomes
- Security and Compliance
- Mature security solutions to meet changing compliance requirements Implement robust security measures to maintain secure client environments
- Documentation and Knowledge Sharing
- Create and share technical documentation contribute to the knowledge base and promote best practices
- Continuous Learning
- Keep up with ServiceNow advancements to provide innovative solutions
- Client Relationships
- Establish and sustain trust based relationships with clients proactively addressing their needs and steering them toward successful results
- Mentorship and Coaching
- mentoring and guiding junior developers and other team members during implementations
QUALIFICATIONS
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Field Service Management FSM Sales Order Management SOM and Supplier Lifecycle Operations SLO Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in third party integration RESTSOAP Other methods Integration Hub and Ebonding Experience in Domain Separation and ITSM application Proficiency in scripting languages JavaScript GlideScript and designing complex solutions Ready to Work in UK Client location Preferred Experience in Service Portal and Mobile Applications ServiceNow Certified Master Architect Certified Technical Architect Implementation Specialist and ServiceNow Certified System Administrator Exceptional leadership problem solving critical thinking and communication skills