Role Description
The SNOW Administrator will be responsible for administering, configuring, and maintaining the ServiceNow platform to support enterprise IT operations and service management processes.
Key Responsibilities
- Administer and configure ServiceNow applications, workflows, and service catalogs.
- Manage and maintain the Configuration Management Database (CMDB).
- Configure and support ServiceNow integrations, user roles, permissions, and reporting capabilities.
- Support ITIL-based IT service management (ITSM) operations and best practices.
- Maintain platform security, access controls, and compliance standards.
- Troubleshoot and resolve platform-related incidents and technical issues.
- Support ServiceNow platform upgrades, enhancements, and ongoing maintenance.
- Ensure compliance with applicable federal security, regulatory, and operational requirements.
Mandatory Skills
Core Consulting Skills Strong analytical, problem-solving, communication, and stakeholder management abilities.
ServiceNow Experience administering, configuring, and maintaining the ServiceNow platform.
ServiceNow Architect Understanding of ServiceNow architecture, platform design, and integration capabilities.
ServiceNow Technical Technical expertise in ServiceNow configurations, workflows, scripting, integrations, and troubleshooting.
Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Not Specified