Service Sales Director - UK & Nordics

Country United Kingdom Location: Remote Location London Role: Service Sales Director - UK & Nordics Location: England, ideally South East Contract type: Full time, permanent Carrier is now looking for a Service Sales Director for the UK and Nordics who will be responsible for leading and managing the service sales team to achieve sales targets and drive profitable growth in the region. This role involves developing and implementing sales strategies, managing customer relationships, and ensuring the effective execution of sales initiatives to achieve high growth sales.

What will you be doing?

• Lead and manage the service sales team to achieve sales targets and drive profitable growth in the UK and Nordics for service agreements, equipment repairs, large modernisation projects, spare parts, and building controls.
• Develop and implement sales strategies to enhance customer engagement and increase market share.
• Establish a regular and rigorous sales cadence to measure activities and achieve sales plans.
• Translate the sales strategy for the team into tactical day to day actions and support the delivery of sales initiatives.
• Ensure country sales plan, territory plans, and account plans are in place and regularly maintained.
• Review sales coverage to ensure resources are utilized effectively by matching them to verticals, territories, and customers which maximize sales opportunities.
• Ensure sales managers perform sales call coaching sessions with each member of the sales team.
• Perform individual sales caching with sales managers.
• Provide timely feedback and effective performance management of individuals within the sales team.
• Engage in recruiting, selection and retention activities to build a strong sales team.
• Develop, maintain, and manage a strong pipeline of sales opportunities with high conversion rates to ensure an accurate forecast of bookings, revenue, and sales initiatives.

Requirements

• Experience working in a service-based, technology/equipment industry.
• Experience in leading remote sales teams is essential.
• Skilled in professional value-based solution selling processes and techniques in a B2B environment.
• Successful track record in managing, developing, and coaching sales representatives.
• Effective communication and interpersonal skills with the ability to motivate a sales team, work across company departments, and field service operations to ensure smooth sales coordination and orders handover.
• Demonstrates strong analytical skills and diagnostic capability.
• Strong numerical competency and writing skills.
• Proven problem-solving skills.
• Ability to work effectively in a matrixed corporate environment.
• Excellent time management skills to achieve sales objectives and targets within set deadlines.
• Education ideally hold a Bachelor’s degree.
• Good computer skills: knowledge of and proficiency in common office applications such as MS Office and ability to navigate SalesForce.com, SAP, and other business applications.

Benefits

• Very competitive base salary
• 25% bonus
• Company Vehicle or cash allowance
• 25 Days Holiday + bank holiday
• Medical Holiday purchase scheme
• Company Pension
• Life Assurance

More About Us

Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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