Service Desk Technician

Summary: The Service Desk Technician role involves providing technical support and assistance to users in a remote setting. The position requires troubleshooting and resolving IT-related issues efficiently. The technician will be responsible for maintaining high levels of customer satisfaction through effective communication and problem-solving skills. This role is essential for ensuring smooth IT operations within the organization.

Key Responsibilities:

• Provide technical support to users remotely.
• Troubleshoot and resolve IT-related issues.
• Maintain high levels of customer satisfaction.
• Communicate effectively with users to understand their needs.

Key Skills:

• Strong troubleshooting skills.
• Excellent communication abilities.
• Experience in IT support.
• Ability to work independently in a remote environment.

Salary (Rate): £13.25 hourly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT