Service Designer
Posted 1 week ago by Dexian Europe
Negotiable
Inside
Remote
United Kingdom
Summary: The role of a senior Service Designer contractor involves designing end-to-end service journeys for government projects in the UK. This full-time, remote position requires collaboration with service managers and programme directors to develop design concepts and ensure best practices are embedded within teams. An active SC clearance is necessary for this position, which may involve occasional business travel. The contract is inside IR35 and has a duration of up to 2 years with potential extensions.
Key Responsibilities:
- Create or modify transactions, products, and content across digital and offline channels for government services.
- Collaborate with service managers and programme directors to develop design concepts.
- Take responsibility for complex services and help set direction within teams.
- Make decisions based on research and understand its impact on others.
Key Skills:
- Relevant service designer work experience.
- Ability to document and communicate design decisions, risks, and unresolved issues clearly.
- Proficiency in designing interactive and technological solutions.
- Ability to integrate visual design, graphic representation, and interface design.
- Proficiency in analysing and synthesising complex evidence relevant to users or services.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: Senior
Industry: IT
We seek a senior Service Designer contractor to join our global client in the UK for government projects - designing end-to-end service journeys. Contract role (Inside IR35) via Dexian UK - Duration: up to 2 years with potential for further extension Remote role - with occasional business travels Full-time assignment Possession of an Active SC clearance is required
Responsibilities:
- Your work will involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of government.
- Work with service managers and programme directors to develop design concepts.
- Have responsibility across complex services.
- Help set direction and embed good practice within teams.
- Make important decisions based on research and understand how this research impacts others.
Requirements:
- Relevant service designer work experience.
- Ability to clearly document and communicate design decisions, related risks and any unresolved issues.
- Proficiency in designing interactive and technological solutions.
- Ability to design solutions integrating visual design, graphic representation and interface design.
- Proficiency in analysing, synthesising, and clearly explaining complex evidence relevant to users or a service, for example, large data sets.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.