We're looking for a Service Design and Transition Manager for a central government department based in London (remote) on an initial 10 months contract, paying up to £650 per day (Inside IR35).
This is a remote role, with very occasional travel to the office.
The successful Service Design and Transition Manager will design and transition new IT services that support business needs, reuse existing components, and are proportionate and affordable.
You'll produce comprehensive service designs that span multiple suppliers, platforms and support arrangements, embed service design standards into projects, and make sure services move into live operation safely and in a structured way.
You'll also contribute to practice standards and continual service improvement.
You will need proven experience in the following: Service Design and Transition, with a track record of successful delivery ITIL-aligned Service Management ServiceNow Setting expectations and managing internal and external stakeholders Onboarding third-party suppliers Service Design and Transition in medium to large organisations ITIL qualifications are required for this role.
Public sector exposure and experience of Agile delivery would be beneficial.
You'll need to hold or be eligible to obtain SC clearance.