Service Designer

Service Designer

Posted Today by Damia Group LTD

£540 Per day
Outside
Remote
England, UK

Summary: The role of Service Designer involves working remotely for a global IT consultancy, focusing on delivering high-quality service design with a strong emphasis on Government Digital Service (GDS) experience. The position requires a collaborative mindset to engage with clients and developers, ensuring user-centered design principles are applied effectively. The contract is rolling for three months, with a competitive daily rate.

Key Responsibilities:

  • Lead service design projects with clients, delivering outcomes rather than just outputs.
  • Produce high-quality service design and user experience artefacts such as personas, user journeys, prototypes, and blueprints.
  • Synthesize user insights, market data, and global trends to enhance user experiences.
  • Engage in usability testing to iterate ideas and designs continuously.
  • Run workshops with clients and present deliverables to senior stakeholders.

Key Skills:

  • Experience of GDS/Government Digital services.
  • Extensive experience on government programmes.
  • Thorough knowledge of design thinking and user-centred design.
  • Collaborative mindset to balance user needs, business requirements, and technical constraints.
  • Keen interest in UX design best practices and trends.

Salary (Rate): £540 per day

City: undetermined

Country: UK

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Service Designer - Remote - 3 months rolling - Circa £500 per day outside ir35

My client is a global leading IT consultancy. They are on the hunt for a Service Designer with proven Government Digital Service (GDS) experience.

Key Skills and 'must have' experience:

  • Experience of GDS/Government Digital services
  • Extensive experience on government programmes
  • Thorough knowledge of design thinking and user-centred design
  • Experience leading service design projects with clients delivering outcomes, not just outputs
  • Experience producing high-quality service design and user experience artefacts such as personas, user journeys, prototypes, and blueprints.
  • An ability to synthesise user insights, market data and global trends - and turning them into great user experiences
  • Collaborative mindset to work with clients and developers to bring designs to life, balancing user needs, business requirements and technical constraints
  • Ability to engage in usability testing to continuously iterate ideas and designs
  • Keen interest in UX design best practices and trends, and how to incorporate these into deliverables
  • Experience running workshops with our clients and present deliverables to senior stakeholders

Service Designer - Remote - 3 months rolling - Circa £500 per day outside ir35

Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds.

Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.