Service Designer
Whitehall Resources are looking for a Service Designer. This role is remote working for an initial 6 month contract.
***INSIDE IR35***
Job Description: A senior service designer is an experienced designer who works with minimal support and can influence and mentor others.
At this role level, you will: – Work with service managers and programme directors to develop design concepts – Potentially have responsibility across complex services – Help set direction and embed good practice within teams – Make important decisions based on research and understand how this research impacts others
Skills and Experience:
Design Communication: – Clearly explain complex problems and ideas to teams or stakeholders – Clearly document and communicate design decisions, related risks and any unresolved issues
Designing for Everyone: – Advise teams on how to design inclusive, accessible and environmentally sustainable content or services – Design and deliver ethical content or services that consider the personal and social context of users – Ensure your design work meets appropriate standards, for example accessibility regulations
Designing strategically: – Develop a strategy defining the purpose, impact and stages of your work to design content or services, aligning it with wider goals – Use risks, opportunities and constraints in technology, systems and policy to shape your design work – Identify and create new design patterns and components
Designing Together – Advise others how to effectively plan and run design sessions with a team, users or stakeholders – Adapt a design session to ensure you achieve a useful outcome – Build consensus around a design approach, for example by challenging assumptions – Work across team or profession boundaries, for example with policy teams
Evidence-based Design: – Independently find, analyse and synthesise evidence from trusted sources – Work collaboratively with researchers, analysts and other specialists to design appropriate research and analyse the results – Help your team use design hypotheses effectively – Use complex research and data to develop and test design ideas
Iterative Design: – Help other designers apply iterative design principles and agile methodologies to their work and create materials to test their ideas – Adapt designs effectively to changes in requirements, priorities or user needs – Help your team to define a minimum viable product (MVP) and determine what to prioritise for iteration
Leading Design: – Lead and coordinate design work in your team, with support – Communicate the value of user-centred design to your team or others in your organisation – Support other designers – Work with digital and data lead
All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.