Service Designer - £472 per day - Inside IR35
Posted 2 days ago by Brio Digital
£473 Per day
Inside
Remote
Leeds, West Yorkshire
Summary: The role of Service Designer involves supporting the delivery of complex, user-centered digital services within the UK public sector. This fully remote position requires strong experience in GDS standards and the ability to design services at scale. The contract is set to start immediately and will run until March 2026. Candidates must have proven experience in NHS services and a solid understanding of working in regulated environments.
Key Responsibilities:
- Design and iterate end-to-end services that meet user needs and organisational outcomes
- Apply the GDS Service Standard across discovery, alpha, beta, and live
- Produce service design artefacts including journey maps, service blueprints, and ecosystem maps
- Collaborate with product, delivery, research, content, and technical colleagues
- Use research and insight to inform design decisions
- Support teams through design assurance and service assessments
Key Skills:
- Proven experience working as a Service Designer on NHS services
- Strong, hands-on experience of GDS ways of working and standards
- Experience delivering UK public sector digital services
- Comfortable working in complex, regulated environments
- Strong stakeholder management and communication skills
Salary (Rate): £472 per day
City: Leeds
Country: UK
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Service Designer
Fully Remote (UK-based)
£472 per day (Inside IR35)
Immediate start - contract until March 2026
We are looking for an experienced Service Designer to support the delivery of complex, user-centred digital services in the UK public sector. This is a fully remote contract role, open to UK-based candidates, with an immediate start and running until March.
The role
You will work as part of a multidisciplinary digital team, designing and improving end-to-end services in a large, regulated environment. The role requires strong experience working to GDS standards and designing services at scale.
Key responsibilities
- Design and iterate end-to-end services that meet user needs and organisational outcomes
- Apply the GDS Service Standard across discovery, alpha, beta, and live
- Produce service design artefacts including journey maps, service blueprints, and ecosystem maps
- Collaborate with product, delivery, research, content, and technical colleagues
- Use research and insight to inform design decisions
- Support teams through design assurance and service assessments
Essential experience
- Proven experience working as a Service Designer on NHS services
- Strong, hands-on experience of GDS ways of working and standards
- Experience delivering UK public sector digital services
- Comfortable working in complex, regulated environments
- Strong stakeholder management and communication skills
Contract details
Rate: £472 per day
IR35: Inside IR35
Location: Fully remote (UK-based)
Start: Immediate
Duration: Until March 2026
If you are an experienced Service Designer with NHS and GDS experience and are available to start immediately, we'd like to hear from you.