Service Data Administrator

Service Data Administrator

Posted Today by Siemens Healthineers

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£20 Per hour
Inside
Remote
Camberley, England, United Kingdom
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Data Cleansing Data Quality Microsoft Excel Microsoft Office Microsoft Office 365 Organisational Skills SAP Applications Stakeholder Management

Summary: The Service Data Administrator role at Siemens Healthineers involves supporting the Installed Base systems Manager with administrative tasks and service operations on a remote basis. The position requires maintaining service-related data, collaborating with various teams, and ensuring data quality within the system. Candidates should have prior administration experience and familiarity with tools like MS Office 365 and SAP. This is a 6-month contract with the potential for extension, requiring occasional commuting to the Camberley office for IT equipment pickup.

Key Responsibilities:

  • Conduct administrative tasks and pre-defined support activities for service operations.
  • Maintain service-related data within service systems, including update processing, asset creation & removal, and resolution of contract/invoicing escalations.
  • Support Customer Care Centre teams to ensure service delivery aligns with service level agreements.
  • Ensure data quality within the system and support other functions as required.
  • Collaborate with other CS departments and third-party solution providers on service system tasks.

Key Skills:

  • Previous Administration experience.
  • Experience managing Ibase, system report, and back office administrative activities.
  • Demonstrable knowledge and skills in MS Office 365.
  • Experience using SAP.
  • Healthcare / Customer Service industry experience is beneficial.
  • Strong organisational skills with the ability to plan and prioritise workload.
  • Attention to detail and critical thinking skills.
  • Ability to communicate confidently with stakeholders at all levels.
  • Ability to take ownership of day-to-day responsibilities and escalate when necessary.

Salary (Rate): £19.85/hr

City: Camberley

Country: United Kingdom

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: Healthcare

Detailed Description From Employer:

Job title: Service Data Administrator - Remote

Location: Remote working (need to commute to Camberley office to pick up IT equipment)

Contract length: 6 month initial contract - Potential to be extended

Rate: 19.85ph PAYE

Hours: 37.25 hours per week

Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for a Service Data Administrator on behalf of Siemens Healthineers, a global company in the Medical Services/Healthcare Services industry. This role is on an initial 6 month contract on a remote basis. The Installed Based System Administrator will support the CS Installed Base systems Manager with administrative tasks and pre-defined support activities for service operations. The Administrator will support the team with technical issues - reporting of errors, data cleansing and exporting data from MS Excel. Any previous experience with SAP or Siebel would be beneficial for this role.

Responsibilities:

  • Reporting to the CS Installed Base systems manager you will conduct administrative tasks, mainly pre-defined support activities for service operations
  • Maintain service-related data within service systems, including but not limited to update processing, asset creation & removal, and resolution of contract/invoicing escalations
  • You will support our Customer Care Centre teams as required to ensure service delivery is planned and carried out in accordance with service level agreements
  • To be responsible for data quality within the system and support all other functions as required
  • Collaborate with other CS departments and third party solution providers on tasks within the service systems

Key Skills / Experience Required:

  • Previous Administration experience
  • Experience managing Ibase, system report and back office administrative activities
  • Demonstrable knowledge and skills in MS Office 365
  • Experience of using SAP
  • Any Healthcare / Customer Service industry experience would be beneficial
  • Strong organisational skills with the ability to plan and prioritise workload
  • A great attention to detail and critical thinking skills
  • Ability to communicate confidently with all stakeholders across all levels
  • The ability to take ownership for day to day responsibilities escalating where necessary

We are committed to providing equal employment opportunities and encourage all qualified candidates to apply. While the hiring process may not be expedited, we urge all interested candidates to submit their applications promptly to ensure their consideration. To apply, please follow the instructions on our application portal. We look forward to receiving your application

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