Senior Workday Financials - Banking Analyst (Banking Client Experience is must)

Summary: The Senior Workday Financials - Banking Analyst role focuses on managing bank account configurations, payment setups, and incident triage related to payment and settlement processes. The position requires collaboration with technical teams to resolve issues and maintain operational documentation. Additionally, the analyst will propose improvements to workflows and controls to enhance efficiency and reduce manual efforts. Experience in banking client interactions is essential for this role.

Key Responsibilities:

• Learn configuration for bank accounts, settlement accounts, payment setups, related BPs, approvals, and security.
• Review bank-related runbooks (processing calendars, cutoffs, rerun procedures), known issues, and interface dependencies.
• Triage payment/settlement incidents: rejections, processing exceptions, file-related issues (where applicable), approval bottlenecks, and security/access issues.
• Coordinate with integrations/technical teams for file failures and confirm end-to-end resolution and audit traceability.
• Support routine payment operations and exception management; maintain controls documentation and operational reporting to track volumes, failures, and turnaround time.
• Maintain SOPs and knowledge base for repeatable processing and faster incident resolution.
• Propose improvements to payment exception workflows, operational dashboards, and controls to reduce manual effort and improve timeliness.

Key Skills:

• Experience with Workday Financials.
• Knowledge of banking operations and payment processing.
• Strong analytical and problem-solving skills.
• Ability to coordinate with technical teams.
• Excellent documentation and reporting skills.
• Experience in incident management and operational controls.
• Strong communication skills, particularly in a client-facing role.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other