Senior VMware Telco Cloud Engineer (Part-Time / Remote)
Posted 2 days ago by iO Associates
Negotiable
Outside
Remote
England, United Kingdom
Summary: This role is for a Senior VMware Telco Cloud Escalation Engineer focused on supporting complex VMware environments within the telecom sector. The position involves troubleshooting high-impact technical issues and providing senior-level guidance to enterprise customers. The engineer will act as a subject matter expert, assisting with platform stabilization and operational improvements. This is a fully remote position requiring extensive VMware experience, particularly in telecom environments.
Key Responsibilities:
- Support complex, mission-critical VMware environments within the telecom sector.
- Resolve high-impact technical issues across the VMware Telco Cloud stack.
- Perform complex troubleshooting, platform stabilization, and lifecycle support.
- Provide senior-level customer guidance and support ongoing operational improvements.
- Act as an escalation SME across VMware SDDC and Telco Cloud technologies.
- Help customers diagnose problems, implement fixes, and advise on best practices.
Key Skills:
- 10+ years' VMware experience.
- 5+ years' VMware experience in a telecoms environment.
- Strong experience with ESXi, vSphere/vCenter, vSAN, NSX-T, Aria/vRealize Operations, Log Insight, Network Insight, and Site Recovery Manager.
- Experience with VMware Integrated OpenStack, Carrier Edition, Tanzu Kubernetes Grid, NSX Advanced Load Balancer, and Telco Cloud Operations.
- Strong troubleshooting, RCA, and multi-component problem-solving skills.
- Comfortable working directly with customer SMEs and management.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: Senior
Industry: IT
Senior VMware Telco Cloud Escalation Engineer - Remote / Flexible
This role is for a senior VMware specialist supporting complex, mission-critical VMware environments within the telecoms sector . It sits within a global remote support team and is focused on helping enterprise/telco customers resolve high-impact technical issues across the VMware Telco Cloud stack. This is not basic ticket support. The work is centred around complex troubleshooting, platform stabilisation, lifecycle support, performance issues and senior-level customer guidance across environments where uptime, reliability and service assurance are critical. You'd be acting as an escalation SME across VMware SDDC and Telco Cloud technologies, helping customers diagnose problems, implement fixes, advise on best practice and support ongoing operational improvements.
Key requirements
- 10+ years' VMware experience
- 5+ years' VMware experience in a telecoms environment
- Strong experience across: ESXi, vSphere / vCenter, vSAN, NSX-T Aria / vRealize Operations Log Insight, Network Insight Site Recovery Manager
- VMware Telco Cloud experience, including: VMware Integrated OpenStack / VIO Carrier Edition Tanzu Kubernetes Grid / Harbor NSX-T / NFV NSX Advanced Load Balancer / AVI Telco Cloud Operations, Automation and Service Assurance
- Strong troubleshooting, RCA and multi-component problem-solving experience
- Comfortable working directly with customer SMEs and management
Contract details
- Part-time / on-demand engagement
- Fully remote
- Outside IR35
- Flexible workload depending on customer demand
- Supporting a global 24/7 environment
- Some evenings, weekends or out-of-hours escalation support may be required
- Fluent English required