Senior VMware Telco Cloud Engineer (Part-Time/Remote)
Posted 2 days ago by IO Associates
Negotiable
Outside
Remote
England, UK
Summary: The Senior VMware Telco Cloud Escalation Engineer role is designed for a seasoned VMware expert who will support complex VMware environments in the telecom sector. This position involves troubleshooting high-impact technical issues and providing senior-level guidance to enterprise customers. The engineer will act as a subject matter expert, focusing on platform stabilization and operational improvements. The role is fully remote and requires extensive experience in VMware technologies within a telecom context.
Key Responsibilities:
- Support complex, mission-critical VMware environments within the telecom sector.
- Resolve high-impact technical issues across the VMware Telco Cloud stack.
- Perform complex troubleshooting and platform stabilization.
- Provide lifecycle support and address performance issues.
- Act as an escalation SME across VMware SDDC and Telco Cloud technologies.
- Help customers diagnose problems and implement fixes.
- Advise on best practices and support ongoing operational improvements.
Key Skills:
- 10+ years' VMware experience.
- 5+ years' VMware experience in a telecoms environment.
- Strong experience with ESXi, vSphere/vCenter, vSAN, NSX-T, Aria/vRealize Operations, Log Insight, Network Insight, and Site Recovery Manager.
- Experience with VMware Integrated OpenStack/VIO Carrier Edition, Tanzu Kubernetes Grid/Harbor, NSX-T/NFV, NSX Advanced Load Balancer/AVI, and Telco Cloud Operations.
- Strong troubleshooting, RCA, and multi-component problem-solving skills.
- Ability to work directly with customer SMEs and management.
Salary (Rate): undetermined
City: undetermined
Country: UK
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: Senior
Industry: IT
Senior VMware Telco Cloud Escalation Engineer - Remote/Flexible
This role is for a senior VMware specialist supporting complex, mission-critical VMware environments within the telecoms sector. It sits within a global remote support team and is focused on helping enterprise/telco customers resolve high-impact technical issues across the VMware Telco Cloud stack.
This is not basic ticket support. The work is centred around complex troubleshooting, platform stabilisation, life cycle support, performance issues and senior-level customer guidance across environments where uptime, reliability and service assurance are critical.
You'd be acting as an escalation SME across VMware SDDC and Telco Cloud technologies, helping customers diagnose problems, implement fixes, advise on best practice and support ongoing operational improvements.
Key requirements- 10+ years' VMware experience
- 5+ years' VMware experience in a telecoms environment
- Strong experience across:
- ESXi, vSphere/vCenter, vSAN, NSX-T
- Aria/vRealize Operations
- Log Insight, Network Insight
- Site Recovery Manager
- VMware Telco Cloud experience, including:
- VMware Integrated OpenStack/VIO Carrier Edition
- Tanzu Kubernetes Grid/Harbor
- NSX-T/NFV
- NSX Advanced Load Balancer/AVI
- Telco Cloud Operations, Automation and Service Assurance
- Strong troubleshooting, RCA and multi-component problem-solving experience
- Comfortable working directly with customer SMEs and management
Contract details
- part time/on-demand engagement
- Fully remote
- Outside IR35
- Flexible workload depending on customer demand
- Supporting a global 24/7 environment
- Some evenings, weekends or out-of-hours escalation support may be required
- Fluent English required