Negotiable
Outside
Remote
England, United Kingdom
Summary: This role is for a Senior VMware Tanzu / VCF Escalation Engineer who will join a global remote support team, focusing on complex enterprise VMware environments. The position emphasizes high-level troubleshooting and support for mission-critical systems rather than traditional ticket support. The engineer will act as a senior subject matter expert, addressing technical challenges across infrastructure, networking, and Kubernetes platforms. This part-time, remote role is ideal for experienced consultants seeking flexible engagements.
Key Responsibilities:
- Provide high-level troubleshooting and support for complex enterprise VMware environments.
- Focus on platform stabilization, upgrades, and performance issues.
- Resolve escalations across mission-critical environments as a senior SME.
- Support multiple client environments remotely, addressing interesting technical problems.
- Engage in out-of-hours escalation support as required.
Key Skills:
- Strong VMware experience across vSphere, vCenter, vSAN, NSX-T, and Aria.
- Hands-on experience with Tanzu, TKG, and Kubernetes.
- Experience with upgrades and lifecycle management.
- Ability to troubleshoot complex multi-component environments.
- Knowledge of NSX overlay networking and load balancing.
- Familiarity with monitoring tools such as Grafana, Prometheus, Log Insight, or vROPS.
- Strong customer-facing communication skills.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: Senior
Industry: IT
Senior VMware Tanzu / VCF Escalation Engineer (Part-Time / Remote) This role is for a senior VMware specialist joining a global remote support team focused on complex enterprise VMware environments, particularly around Tanzu, Kubernetes, NSX and the wider VMware stack. Importantly, this is not traditional ticket support. The work is centred around high-level troubleshooting, platform stabilisation, upgrades, performance issues and complex escalations across mission-critical environments. You'd operate as a senior SME, stepping into difficult technical situations and helping enterprise customers resolve issues across infrastructure, networking and Kubernetes-based platforms. The setup is flexible and operates more like an on-demand SME model than a standard full-time contract. Engineers typically support multiple client environments remotely, focusing on interesting technical problems rather than BAU administration.
Key requirements StrongVMware experience across: vSphere, vCenter, vSAN, NSX-T, Aria Hands-on Tanzu / TKG and Kubernetes experience Experience with: upgrades & lifecycle management troubleshooting complex multi-component environments NSX overlay networking & load balancing monitoring tools such as Grafana, Prometheus, Log Insight or vROPS Strong customer-facing communication skills Contract details Part-time / on-demand engagement Fully remote Outside IR35 UK hours preferred Flexible workload depending on demand Some out-of-hours escalation support required Ideal for senior freelance / fractional consultants looking for technically interesting work alongside existing engagements