Senior UX Researcher - Healthcare

Summary: The Senior UX Researcher will lead significant research initiatives that inform product strategy and enhance clinician experiences within the healthcare sector. This role requires extensive experience in user research methodologies and a strong ability to influence design decisions through actionable insights. The position emphasizes collaboration with UX designers and product managers to champion user-centered design practices. The ideal candidate will possess a deep understanding of healthcare or healthcare IT environments.

Key Responsibilities:

• Plan and conduct qualitative and quantitative user research (usability testing, interviews, surveys, personas, journey maps)
• Select appropriate research methods based on product phase and timelines
• Recruit participants and manage research logistics
• Analyze findings and deliver clear, actionable insights
• Present results to stakeholders and influence design decisions
• Partner closely with UX designers and product managers
• Champion user-centered design across teams

Key Skills:

• 10+ years of UX or user research experience
• Strong understanding of user-centered design and usability testing
• Proven ability to influence product direction through research
• Experience working in agile, fast-paced environments
• Excellent communication and collaboration skills
• Ability to manage multiple projects independently
• Willingness to travel up to 20%
• Healthcare or healthcare IT experience
• Mixpanel or Salesforce experience
• Programming experience (e.g., R)

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: Senior

Industry: Other