In this position, you will closely collaborate with our lead UX/Accessibility Architect to scale high-quality digital standards across enterprise initiatives. You will possess specialized UX research capabilities that do not exist on the current team, taking ownership of user testing and UI optimization. This role requires an immediate start to support a high-priority modernization pipeline for the client initiative—advancing a large-scale project phase with tight milestones—with additional cross-agency support for the Department of Natural Resources (DNR) and other state projects as needed.
Pure UX research and design role. No coding expected.
Primary Focus
- UX research
- User-centered design
- User journey mapping
- Wireframes and prototypes
- Design recommendations
- Accessibility-first design
- Design documentation and annotations
Required Skills
- Advanced Figma
- UX research methodologies
- User flow creation
- Prototyping
- Accessibility (WCAG)
- Stakeholder collaboration
- Design documentation
Preferred Experience
- Heat maps (Crazy Egg, Hotjar, etc.)
- Card sorting
- Usability testing
- Nielsen Norman Group training
- Google UX Certification
- Formal UX/HCI education
Research Experience Desired
- Heat maps
- Crazy Egg or similar analytics tools
- Card sorting
- User behavior analysis
- Data-driven design recommendations