Senior User Researcher
Posted Today by Experis UK
Negotiable
Inside
Remote
London, England, United Kingdom
Summary: The Senior User Researcher role is focused on ensuring a user-centered and evidence-based approach to service design and delivery within an Agile environment. The position requires strong communication and collaboration skills, as well as the ability to adapt research methodologies to complex product environments. The role emphasizes the importance of soft skills alongside technical expertise, fostering a positive and proactive team dynamic. Occasional travel to the London office is expected, with the position being umbrella company only for a duration of 9 months.
Key Responsibilities:
- Ensure teams take a user-centred, evidence-based approach to service design and delivery.
- Develop and assure good user research practice.
- Advocate for agile working.
- Adapt research design and conduct to respond to product environment complexity.
- Understand strategic decisions needed by the team to design appropriate research.
- Influence decisions about priorities and agile processes within the team.
Key Skills:
- Experience operating in Agile, product-focused delivery environments.
- Strong communication and collaboration skills.
- Ability to build good relationships and work well with diverse individuals.
- Enthusiasm and engagement with a positive attitude.
- Pro-active approach and ability to work independently.
- Ability to handle ambiguity and change, demonstrating resilience.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Location: London - remote - occasional travel to London office
Duration : 9 Months UMBRELLA ONLY
Key Skills.
At this role level, you will:
- ensure that teams take a user-centred, evidence-based approach to service design and delivery
- develop and assure good user research practice
- advocate for agile working
- adapt how you design and conduct research to respond to the complexity of the product environment
- understand the strategic decisions the team needs to make so you can design appropriate research
- influence decisions about priorities and agile processes in the team
Experience operating in Agile, Product focused delivery environments is a must.
Soft skills are just as important as technical skills for this role - it is critical to have the right attitude and characteristics to be successful in the role.
Looking For
- Strong communication and collaboration skills - critical to build good relationships and to work well with people
- Collaboration - needs to be a team player and work closely and well with many different people both inside and outside the team
- Enthusiasm and engagement - positive attitude and an active member of the team
Nice to have
- Pro-activeness - do not expect to be told what to do - will need a level of drive and the ability to work without needing constant support
- Ability to handle ambiguity and change, and to be resilient when things change
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!