Senior User Experience Designer
Posted Today by Synergize Consulting
Negotiable
Undetermined
Remote
England, United Kingdom
Summary: The role of Lead UX/User Researcher involves leading user research activities for a digital consultancy, primarily supporting clients within the Ministry of Defence (MOD). Candidates must possess security clearance (SC/DV) and have experience in the public sector, particularly with MOD or military clients. The position requires collaboration with developers and a strong focus on inclusive design practices and accessibility standards. Remote work is available, with some travel to clients in London and the South U.K.
Key Responsibilities:
- Lead user research activities including interviews, workshops, and usability testing with senior MOD stakeholders and end users
- Develop and maintain personas, user journeys, and experience maps to guide design decisions
- Design wireframes, interactive prototypes, and high-fidelity mock-ups using Figma
- Define, implement, and maintain a scalable design system aligned with accessibility and performance standards
- Collaborate closely with developers to ensure seamless design-to-code alignment, particularly within React (TypeScript) environments
- Document research insights, design decisions, and UX guidelines using Confluence
- Champion inclusive design practices and ensure compliance with WCAG accessibility standards
Key Skills:
- SC/DV cleared – Non-negotiable requirement
- Defence/Public sector experience
- Extensive User Research and UX experience (Ideally some experience with GDS)
- JIRA/Slack
- Basic frontend and testing experience
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: Senior
Industry: IT
Lead UX/User Researcher (MOD SC/DV) Up to £750 p/d Remote working with some travel to clients within London and South U.K A leading Digital Consultancy client are looking to onboard a security cleared (Ideally DV) User Researcher to join the User Experience team. The role is predominantly supporting clients within MOD, so we are specifically looking for candidates that have current/recent experience working with MOD/Military/Public sector clients.
Key skills
- SC/DV cleared – Non-negotiable requirement
- Defence/Public sector experience
- Extensive User Research and UX experience (Ideally some experience with GDS)
- JIRA/Slack
- Basic frontend and testing experience
Key Responsibilities
- Lead user research activities including interviews, workshops, and usability testing with senior MOD stakeholders and end users
- Develop and maintain personas, user journeys, and experience maps to guide design decisions
- Design wireframes, interactive prototypes, and high-fidelity mock-ups using Figma
- Define, implement, and maintain a scalable design system aligned with accessibility and performance standards
- Collaborate closely with developers to ensure seamless design-to-code alignment, particularly within React (TypeScript) environments
- Document research insights, design decisions, and UX guidelines using Confluence
- Champion inclusive design practices and ensure compliance with WCAG accessibility standards