Senior UiPath Developer Healthcare Payer Automation

Senior UiPath Developer Healthcare Payer Automation

Remote / EST work hours

Tentative duration - 6 months +

There are 2 roles, 1 Senior UiPath Developer, and other Mid level UiPath Developer

Required Technical Skills

• UiPath Studio and/or Studio Web; UiPath Orchestrator.
• UiPath queues, assets, schedules/triggers, unattended robots, package/version management and environment promotion.
• REFramework or comparable enterprise automation framework.
• Exception handling, structured logging, retry/recovery design, monitoring and production troubleshooting.
• Reusable libraries/components and coding standards; peer review experience.
• REST APIs, SQL and data manipulation; Excel and email automation.
• Source control and release discipline (Git / Azure DevOps / equivalent) and familiarity with CI/CD for UiPath packages.
• Working knowledge of credential/security handling and least-privilege practices for unattended automation.
• UiPath Advanced RPA Developer certification or equivalent depth of experience.

Agentic / AI Automation Experience

Strongly preferred: The role must be able to support the current RPA estate while helping the client evolve beyond traditional screen-based automation. Candidates do not need to be AI researchers but should understand modern UiPath agentic capabilities and how to apply them safely.

• Hands-on exposure to UiPath Autopilot and/or current UiPath agentic capabilities such as Agents / Agent Builder.
• Experience evaluating where agentic automation is appropriate versus deterministic RPA, workflow, rules or APIs.
• Experience with human-in-the-loop controls, approvals and exception escalation patterns.
• Experience with UiPath Document Understanding, AI Center, Action Center or comparable AI-assisted automation capabilities is a plus.
• Experience implementing or designing self-healing / selector-healing / failure-recovery patterns for production automations.
• Ability to define guardrails, auditability and operational monitoring for AI-assisted or agentic workflows.

Healthcare / Business Context

• Healthcare payer experience is strongly preferred; Medicare Advantage exposure is a plus.
• Experience automating payer operations such as enrollment, premium billing, finance, pharmacy, quality/HEDIS, member/provider service, case management or provider data is highly valuable.
• Understanding of HIPAA, PHI/PII handling and healthcare data security expectations.
• Comfort working in an environment where business SMEs know the payer process deeply but may depend on the developer for technical design, analysis and automation execution.

Role Responsibilities

• 1. Knowledge Transfer and Automation Inventory
• Participate in structured knowledge transfer from incumbent developers and IT SMEs during the initial transition period.
• Create a complete inventory of production and in-flight automations: business owner, purpose, inputs/outputs, dependencies, credentials, schedules, queues, failure modes, support contacts and criticality.
• Document Orchestrator configuration, package/version dependencies, environment details and operational support procedures.
• Prioritize runbooks for the most business-critical automations first.
• 2. Run and Stabilize the Existing Automation Estate
• Monitor production jobs and queues in Orchestrator and proactively identify failures or degradation.
• Perform root-cause analysis and permanent fixes rather than repeatedly re-running failed jobs.
• Maintain runbooks, credentials, configurations and operational schedules.
• Support critical business cycles such as month-end, year-end and high-volume Medicare enrollment periods.
• Track success rate, exception rate, time to repair, manual fallback effort and transaction volumes.
• 3. Build New Automations
• Develop and test automations from a prioritized business backlog.
• Design for reuse: shared components, libraries, utilities and common integration patterns.
• Obtain business sign-off, follow change control and support production deployment.
• Provide effort estimates, technical design, dependency assessment and production support readiness before release.
• 4. Improve and Modernize
• Analyze recurring failures, exceptions and manual fallback patterns across the automation estate and recommend fixes, consolidation or retirement.
• Identify where existing screen-based RPA should be replaced or supplemented by APIs, rules, workflow, AI-assisted automation or agentic patterns.
• Expand self-healing and resilient automation techniques for high-failure or high-change applications.
• Tune schedules, queues and runtime patterns for peak processing periods.
• Support proof-of-concepts involving UiPath Autopilot / Agents where there is a clear business case and appropriate controls.

Preferred Profile

• Senior individual contributor who can operate without day-to-day hand-holding.
• Has inherited and stabilized an automation estate built by another team.
• Has supported at least one business-critical UiPath environment with unattended automations at scale.
• Has mentored developers or performed design / code reviews.
• Can speak to business users in plain language and translate operational problems into the right automation approach.
• Experience in regulated industries; healthcare payer experience strongly preferred.