We are seeking a Senior Technology Catalog / ServiceNow Consultant to support an enterprise Technology Catalog and IT Simplification program. The consultant will work with business and technology stakeholders to improve technology inventory data, identify opportunities for technology reuse, eliminate redundancies, and align technology decisions with enterprise architecture standards.
Key Responsibilities
- Engage business and technology teams to understand requirements, technology needs, and use cases.
- Review and improve Technology Catalog data quality, completeness, ownership, and governance.
- Identify opportunities for application and technology reuse, consolidation, modernization, migration, and retirement.
- Leverage ServiceNow capabilities, including SAM Pro, CMDB, CSDM, Discovery, and Service Mapping.
- Collaborate with Enterprise Architecture teams to align technology decisions with standards and target-state architecture.
- Analyze technology portfolios to identify duplicate or overlapping applications and capabilities.
- Facilitate stakeholder workshops and translate business requirements into structured technology use cases.
- Prepare assessments, rationalization recommendations, governance documentation, and executive-ready reports.
- Support technology lifecycle management, catalog certification, and ongoing data maintenance.
- Work with stakeholders to improve technology discovery, ownership, and governance processes.
Required Skills and Qualifications
- Senior-level experience in Technology Catalog, Technology Portfolio Management, Application Portfolio Management, or Enterprise Architecture.
- Strong working knowledge of ServiceNow capabilities, preferably SAM Pro, CMDB, CSDM, Discovery, or Service Mapping.
- Experience with application and technology rationalization, consolidation, and reuse initiatives.
- Understanding of enterprise architecture standards, technology lifecycle management, and governance.
- Experience with technology inventory management, data quality remediation, and catalog enrichment.
- Strong requirements gathering, analytical, and problem-solving skills.
- Excellent stakeholder management, workshop facilitation, and communication skills.
- Ability to develop clear recommendations, assessments, roadmaps, and governance documentation.