Senior Solution Engineer

Manifest Solutions is currently seeking a Senior ServiceNow Solution Engineer for a remote position based in Columbus, OH.

Basic Qualifications

• Bachelor's degree in computer science, engineering, or related technical field is required.
• Minimum of 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.
• Strong understanding of the ServiceNow platform, including CMDB, integrations, workflows, and platform best practices.
• Experience leading or participating in annual ServiceNow platform upgrades is required.
• Experience working with both on-premises and cloud-based ServiceNow environments is highly preferred.
• Proven experience planning, testing, and executing ServiceNow annual upgrades.
• Strong knowledge of the ServiceNow platform architecture, development framework, and best practices.
• Extensive experience with CMDB, Discovery, Service Mapping, and data governance.
• Experience supporting or migrating between on-premises and cloud ServiceNow environments are a plus.
• Ability to collaborate with business stakeholders, architects, and technical teams to deliver scalable solutions
• Strong troubleshooting, problem-solving, and documentation skills.
• Use Java programming language and related software development technologies.
• Experience developing integrations using REST, SOAP, and Integration Hub. Proficiency in JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization.
• Additional code languages such as powershell, python, bash, C++ are a plus.