Infinite Solutions Inc. is a California-based Information Technology Solution provider specializing in delivering enterprise technology and digital transformation solutions for public-sector clients since 1997. With deep expertise in systems integration, ERP implementations, data analytics, and modernization, we support mission-critical initiatives for State and local agencies. Our team is known for combining technical excellence with a practical, results-driven approach to solving complex business challenges. At Infinite Solutions, we are committed to innovation, collaboration, and delivering measurable outcomes that make a meaningful impact.
To continue delivering cutting-edge services and solutions to our clients, we are actively seeking qualified and dynamic professionals to strengthen and grow our practice.
Mandatory skills
- A minimum of seven (7) years of experience in Software-as-a-Service (SaaS) application implementation, enhancement, and testing.
- A minimum of seven (7) years of experience in technical and administrative support of SaaS applications, such as researching technical issues, debugging and resolving issues in a timely manner.
- A minimum of seven (7) years of experience of onboarding SaaS applications including configuring SaaS systems, generating dashboards and working with the third-party vendors and SaaS clients.
- A minimum of seven (7) years of experience in Software Development Life Cycle (SDLC) such as analyzing, solutioning, detail design, development, testing, automation and deployment.
- A minimum of five (5) years of hands-on coding experience in algorithm and data structures.
- Experience with technical integration between SaaS solutions and the ServiceNow “Now Platform” including but not limited to Incident Management, Change Management, Service Level Management, and Service Catalogue.
- Experience in maintaining and administering ServiceNow Information Technology Service Management (ITSM), Information Technology Asset Management (ITAM), and Information Technology Operations Management (ITOM).
- Extensive experience in using, defining, and generating reports (e.g., status, statistics, analysis) from ServiceNow for communication and periodic reporting of SaaS applications and solutions across the enterprise.
- Experience with AI technologies such as MS Copilot, Claude, etc.
- Experience in using tools to solve application performance issues.
- Experience in metrics, analytics and logging.
- Experience in working in an agile environment and working with cross-functional teams.