Requirements
- 6+ years of ServiceNow experience with Human Resources case management.
- 4+ years of product development experience in ServiceNow HR Service Delivery (HRSD) product - ability to understand out of the box functionality vs customization.
- Strong understanding of HR processes and workflows.
- ServiceNow Certified System Administrator (CSA) certification.
- ServiceNow Certified Application Developer (CAD) certification.
- Advanced proficiency in ServiceNow development, including Scripting (JavaScript and Glide scripting), UI Policies, Business Rules, Client Scripts, and REST/SOAP APIs.
- Familiarity with integration best practices and integrating ServiceNow with other enterprise systems (Oracle HCM Cloud, Microsoft 365, etc.).
- Experience with Agile development methodologies and tools.
- Excellent communication skills with the ability to effectively interact with technical and non-technical stakeholders.
- Experience with ServiceNow AI platform tools and capabilities, including NowAssist and MoveWorks.
- Ability to work independently and collaboratively in a team environment, with strong communication and problem-solving skills and attention to detail.