Summary: The Senior ServiceNow Developer/Architect role is a contract position focused on enhancing and supporting an enterprise ServiceNow platform. The ideal candidate will possess senior-level experience in ServiceNow development and configuration, particularly in core ITSM processes. This position requires a trusted technical resource capable of working independently while collaborating with stakeholders. The role offers remote flexibility and the opportunity to influence platform improvements in a collaborative environment.

Key Responsibilities:

• A senior-level ServiceNow professional to support and enhance an enterprise ServiceNow platform
• Hands-on development and configuration across core ITSM processes (Incident, Request, Change, Problem)
• Support for platform enhancements including modern UI experiences, automation, and analytics
• A trusted technical resource who can work independently and partner with stakeholders
• Platform stability and continuity during a contractor transition

Key Skills:

• Senior experience as a ServiceNow Developer or Architect
• Strong ITSM knowledge and experience in enterprise ServiceNow environments
• Hands-on ServiceNow development and configuration skills
• Experience with UI Builder / Workspaces and modern ServiceNow UI concepts
• Exposure to Performance Analytics, automation, or AI-driven features (Virtual Agent, Now Assist, etc.)
• Ability to operate as a technical SME with minimal oversight

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: Senior

Industry: IT