Senior ServiceNow Developer
Posted 3 days ago by 1763140020
Negotiable
Outside
Remote
USA
Summary: The Senior ServiceNow Developer role is a long-term remote contract position requiring extensive experience in ServiceNow and related technologies. The candidate should possess strong technical skills, particularly in scripting and integration, along with a solid understanding of both waterfall and agile development methodologies. Additionally, the role demands effective communication skills and the ability to work independently or collaboratively with teams. Experience in large government agencies is preferred.
Key Responsibilities:
- Develop and customize ServiceNow modules including ITSM, ITOM, ITBM, PPM, Service Portal, and Employee Portal.
- Administer and configure ServiceNow environments, ensuring optimal performance and functionality.
- Implement and integrate APIs with external applications.
- Utilize automated testing frameworks and guided tour designers for quality assurance.
- Conduct resource planning and translate high-level specifications into technical specifications.
- Collaborate with teams and manage external staff effectively.
Key Skills:
- 5+ years of experience in waterfall and agile development methodologies.
- 5+ years of experience with ServiceNow modules and customization.
- Proficiency in ServiceNow scripting languages including HTML5, CSS, AngularJS, JavaScript, Jelly, and Glide APIs.
- Experience with web services, PowerShell, and shell scripting.
- Knowledge of database technologies including SQL, NoSQL, and RDBMS.
- Familiarity with CMDB, Discovery, Orchestration, and Performance Analytics.
- Strong communication skills and ability to explain complex concepts simply.
- ITIL v3 Foundation certification required; CSA, CAD, CIS ITSM, CIS ITOM, and CTA certifications preferred.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Key Requirements
ServiceNow Developer - REMOTE - Long-Term Contract
Experience:
- 5+ years in both waterfall and agile development.
- 5+ years with ServiceNow modules: ITSM, ITOM, ITBM, PPM, Service Portal, Employee Portal.
- Hands-on with customization, administration, and configuration of ServiceNow.
- Prior work in large government agencies.
Technical Skills:
- ServiceNow scripting: HTML5, CSS, AngularJS, JavaScript, Jelly, Glide APIs.
- Web Services, PowerShell, Shell Script.
- Automated Testing Framework, Guided Tour Designer.
- Protocols: TCP/IP, Ethernet, FTP, SSH, Firewalls.
- Database expertise: SQL, NoSQL, RDBMS, data modeling, CSDM.
- CMDB, Discovery, Orchestration, Service Mapping, Asset & Event Management, Scoped Apps, Performance Analytics.
- API development and integration with external applications.
- Familiarity with Vancouver release and BACCM.
Tools & Documentation:
- Microsoft Word, Excel, Project, PowerPoint, Visio, Jira.
- Discovery and Application Dependency Mapping tools (ADM, SolarWinds, Dynatrace, Device42).
Certifications:
- Preferred: CSA, CAD, CIS ITSM, CIS ITOM, CTA.
- Required: ITIL v3 Foundation.
Other Skills:
- Strong communication; ability to explain complex concepts simply.
- Resource planning and conversion of high-level specs to technical specs.
- Ability to work independently or in teams; manage external staff effectively.
- Understanding of SDLC and Agile methodologies.