Key Responsibilities
- Design, develop and configure ServiceNow solutions aligned to business requirements
- Build and enhance workflows, automations and integrations across the ServiceNow platform
- Develop and maintain high-quality, scalable and secure solutions
- Work closely with stakeholders to gather requirements and translate them into technical solutions
- Support platform improvements, testing, troubleshooting and defect resolution
- Contribute to platform governance, best practices and continuous improvement initiatives
- Collaborate within Agile delivery teams to deliver business-critical projects
Required Experience
- Strong commercial experience as a ServiceNow Developer
- Proven experience across ServiceNow development, configuration and administration
- Strong scripting experience including JavaScript
- Experience with Business Rules, Script Includes, Client Scripts and Flow Designer
- Experience developing integrations using REST and/or SOAP APIs
- Strong knowledge of ITSM processes and ServiceNow best practices
- Experience working with stakeholders and translating business requirements into technical solutions
Desirable Experience
- Experience with CSM, FSM or SPM modules
- ServiceNow platform integration experience
- Exposure to Salesforce, Genesys Cloud or other enterprise platforms
- Experience within large-scale transformation programmes
- Telecommunications industry experience
What's on Offer?
- £475/day Outside IR35
- Fully Remote
- Initial 3-Month Contract
- Long-term extension potential through a rolling contract model
- Opportunity to contribute to a greenfield ServiceNow transformation programme
- Significant influence over platform design and delivery