Senior ServiceNow Developer

Responsibilities

• Service Portal & Custom Widget Engineering: Architect, build, and optimize custom Service Portals and portal components using standard ServiceNow front-end practices (AngularJS, HTML5, CSS/SASS, Bootstrap, and JavaScript), delivering intuitive, responsive, and accessible user experiences.
• Custom Widget Development: Design and configure complex, reusable custom Portal widgets leveraging server scripts, client controllers, HTML templates, and CSS to extend core ServiceNow functionality beyond out-of-the-box capabilities.
• End-to-End Solutions & Integration: Lead technical implementation for custom web interfaces, integrating Service Portals seamlessly with back-end workflows
• Ensure development aligns with ServiceNow design patterns and best practices and is reusable, reliable, and adaptive.
• Understanding business context and processes to translate business and functional requirements into a sustainable ServiceNow implementation.
• Ensure that platform capabilities are efficiently and effectively utilized to drive expected business outcomes
• Requirements elicitation, design, development, testing, training, and implementation support
• Manage ServiceNow solution design, development, testing, and go-live support.
• Work with technical subject matter experts (SMEs) to identify and refine data requirements
• Work closely with the ServiceNow technical team to convert requirements into design and migration steps
• Understanding business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.
• Ability to maintain and develop scoped applications
• Working with project resources to define sustainment governance and processes as part of operational transition.
• Provide guidance to convert requirements into design and migration steps.
• Proficient with business rules, script includes, client scripts, UI policies, UI actions, flow designer, and notifications.

Requirements

• 7-10+ years of ServiceNow experience
• 5+ years of ServiceNow Portal development experience
• ship with ability to obtain a secret clearance is required
• Proficient in AngularJS, JavaScript, HTML, Bootstrap, CSS and XM
• BS in Computer Science, Information Systems, Engineering, Business, or related discipline
• Solid understanding of ServiceNow design patterns, best practices, architecture, data model, and core concepts.
• Solid understanding of ACLs
• Fosters a customer-focused environment.
• Communicates effectively to a wide variety of audiences at all organizational levels in government.
• Eliminates obstacles, gets results, have a clear, positive, and direct impact on business performance.
• A problem solver and critical thinker
• Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production.