Summary: The Senior ServiceNow Consultant role involves leading complex Software Asset Management (SAM) and ServiceNow SAM Pro projects for enterprise clients within a leading consultancy. The position requires providing expert guidance on SAM processes, managing audit defence engagements, and mentoring junior team members. The consultant will also be responsible for building strong relationships with senior stakeholders and contributing to internal process improvements. This is a remote position based in the United Kingdom, offering a day rate of £400 inside IR35.

Key Responsibilities:

• Lead the implementation and operational SAM services on the ServiceNow SAM Pro platform.
• Manage audit defence engagements for a variety of publishers.
• Understand and implement SAM processes and integrate them with other business areas.
• Conduct SAM maturity assessments and implement improvements.
• Manage workstreams, projects, and deliveries in a BAU (Business As Usual) context.
• Deliver projects and deliverables in line with Statement of Work (SOW) requirements.
• Contribute to the improvement of methodology and delivery quality.
• Scope assessments and schedule deliveries for clients.
• Provide specialist guidance to senior client stakeholders on processes, maturity, and vendor licensing.
• Build strong relationships with senior stakeholders and maintain ongoing engagement.
• Serve as the point of contact for complex license scenarios and technical design projects.
• Create and deliver tier 1 and complex tier 2 vendor effective license positions (ELPs).
• Develop senior-level presentations.
• Create risk remediation and opportunity realisation plans aligned to the client's business strategy.

Key Skills:

• Strong experience as a ServiceNow Consultant in the Software Asset Management industry.
• Experience implementing and managing ServiceNow SAM Pro.
• Proven experience with audit defence engagements.
• Experience with at least one tier 1 vendor (eg, Oracle, SAP, Microsoft, IBM).
• Strong multi-vendor experience across software vendors.
• Experience in end-to-end ELP creation and delivery.
• Experience in SAM process and maturity assessments.
• Strong senior-level presentation skills.
• Excellent organisational skills.
• Good commercial acumen.
• Experience working with senior stakeholders and providing consultancy services.
• Strong relationship-building skills.

Salary (Rate): 400

City: undetermined

Country: United Kingdom

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: Senior

Industry: IT