Negotiable
Undetermined
Remote
Germany, Western Europe
Summary: The role is for a Senior SAP Field Service Management (FSM) Consultant to support an Application Management Services (AMS) environment, focusing on operational support and incident resolution. The position is strategic, with multiple end customers in the pipeline, and is ideally suited for candidates located in Slovakia or Central Europe. The consultant will work remotely and is expected to have a strong background in AMS and SAP FSM.
Key Responsibilities:
- Support the SAP FSM Application Management Service environment
- Analyze, troubleshoot, and resolve support tickets across L1-L3 support levels
- Provide operational support and incident resolution
- Support business users in day-to-day operations
- Contribute to continuous improvements and optimizations within the SAP FSM landscape
- Collaborate with international teams and stakeholders
- Ensure stable and efficient operation of the SAP FSM solution
Key Skills:
- Several years of hands-on experience with SAP Field Service Management (FSM)
- Proven experience within an Application Management Services (AMS) environment
- Experience handling support tickets across multiple support levels (L1-L3)
- Strong incident management and troubleshooting skills
- Ability to work independently in an international environment
- Excellent English communication skills
- EU-based consultant
Salary (Rate): undetermined
City: undetermined
Country: Germany
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
For our client, we are looking for an experienced Senior SAP Field Service Management (FSM) Consultant to support an Application Management Services (AMS) environment.
This role is part of a strategic opportunity with several end customers currently in the pipeline. We are looking for a senior SAP FSM consultant with a strong AMS background, ideally located in Slovakia or elsewhere in Central Europe.
Responsibilities:
* Support the SAP FSM Application Management Service environment
* Analyze, troubleshoot, and resolve support tickets across L1-L3 support levels
* Provide operational support and incident resolution
* Support business users in day-to-day operations
* Contribute to continuous improvements and optimizations within the SAP FSM landscape
* Collaborate with international teams and stakeholders
* Ensure stable and efficient operation of the SAP FSM solution
Project Details:
* Analyze, troubleshoot, and resolve support tickets across L1-L3 support levels
* Provide operational support and incident resolution
* Support business users in day-to-day operations
* Contribute to continuous improvements and optimizations within the SAP FSM landscape
* Collaborate with international teams and stakeholders
* Ensure stable and efficient operation of the SAP FSM solution
Must-Haves:
* Several years of hands-on experience with SAP Field Service Management (FSM)
* Proven experience within an Application Management Services (AMS) environment
* Experience handling support tickets across multiple support levels (L1-L3)
* Strong incident management and troubleshooting skills
* Ability to work independently in an international environment
* Excellent English communication skills
* EU-based consultant
Nice-to-Haves:
* Experience in international AMS organizations
* SAP Service Cloud or Customer Service experience
Project Details:
* Start: ASAP
* Duration: 12 months
* Workload: 5 days per week (Full-Time)
* Location: Fully remote
* Project Language: English
Interviews can be arranged at short notice, with a quick decision-making process thereafter.
Reference
CR/134718_1780390165
Date
2 Jun 2026