Senior Product Strategist and Product Owner Coach (Remote)

Key Responsibilities

• Partner with project leadership, client leadership and product teams to develop product strategies, roadmaps, implementation plans, and decision frameworks.
• Lead strategic initiatives that improve the discoverability, accessibility, usability, and value of digital products, research resources, and information services.
• Facilitate cross-functional collaboration among stakeholders, SMEs, technical teams, product owners, and program leadership.
• Support the development, maturation, and adoption of product ownership practices across multiple products and services.
• Develop and maintain product management and product owner toolkits, including policies, procedures, templates, governance models, metrics guidance, and product documentation.
• Coach product owners and teams in product ownership principles, agile and scrum practices, backlog management, prioritization, roadmap development, and stakeholder engagement.
• Embed with product teams to provide hands-on support in agile leadership, evaluation planning, knowledge management, and team operating rhythms.
• Define product goals, success measures, KPIs, indicators, and evaluation approaches that support evidence-based decision-making.
• Develop qualitative and quantitative evaluation frameworks to assess product effectiveness, adoption, user value, impact, and return on investment.
• Analyze user, stakeholder, operational, and performance data to generate actionable recommendations for leadership and product teams.
• Support product reviews, performance reporting, management briefings, and strategic planning activities.

Required Qualifications

• Bachelor's degree in business, Public Administration, Information Science, Library and Information Science, Health Informatics, Data Science, Program Management, STEM, or a related field.
• 7+ years of experience in product strategy, product management, product ownership, digital transformation, program management, evaluation, or organizational change initiatives
• 5+ years of experience supporting product owners using Agile, Scrum, Lean, Design Thinking, Human-Centered Design, or Product Management frameworks.
• 3+ years of experience translating organizational priorities, user needs, and stakeholder input into actionable product strategies and implementation plans.
• 3+ years' experience in facilitation, coaching, communication, problem-solving, and consensus-building skills.
• 3+ years' experience establishing product metrics, KPIs, indicators, evaluation goals, and reporting frameworks.

Preferred Qualifications

• Demonstrated ability to facilitate collaboration across technical, scientific, operational, and non-technical stakeholders.
• Experience supporting federal government, healthcare, biomedical research, scientific, library, or information management organizations.
• Experience working with complex information systems, research data platforms, digital libraries, metadata systems, content ecosystems, or public-facing digital services.
• Certification such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, PMI-ACP, PMP, or Prosci Change Management preferred.