Negotiable
Undetermined
Remote
Remote
Summary: The Senior Product Manager will spearhead enterprise product initiatives, focusing on product strategy, roadmap planning, and collaboration across various teams. This role demands a strong background in Agile product management and technical expertise to deliver scalable digital products. The ideal candidate will engage with stakeholders to ensure alignment and successful product delivery while mentoring team members. A deep understanding of customer needs and market dynamics is essential for driving informed product decisions.
Key Responsibilities:
- Use customer feedback, market analysis, and product data to drive informed product decisions
- Define, monitor, and manage success metrics to support product strategy and business outcomes
- Engage with current and prospective users to understand customer needs, behaviors, and pain points
- Drive build-test-learn experiments to validate assumptions and improve product direction
- Create, prioritize, and continuously refine product backlogs, epics, features, and user stories with clear acceptance criteria
- Partner with Engineering and Architecture teams to define technical solutions, delivery sequencing, and implementation approaches
- Own and manage non-functional requirements (NFRs) including scalability, resiliency, performance, observability, and availability
- Collaborate with Security, Risk, and Compliance teams to ensure security-by-design and privacy-by-design practices
- Define telemetry, analytics, and instrumentation strategies to measure adoption, reliability, and business impact
- Ensure production readiness through release planning, feature flag strategies, incident response planning, and operational runbooks
- Balance feature delivery with modernization initiatives, refactoring, technical debt reduction, and dependency upgrades
- Develop and communicate product vision, roadmap, and strategy while incorporating stakeholder feedback
- Ensure development standards and Agile best practices are followed across product teams
- Mentor and coach team members and cross-functional partners on collaboration, experimentation, product discovery, and execution
- Partner with business and IT stakeholders to ensure alignment and successful delivery of product goals
- Proactively identify and remove roadblocks impacting product delivery and team productivity
- Define and improve service processes and service level agreements (SLAs)
Key Skills:
- 8+ years of experience in IT, digital product management, or related fields
- Minimum 5+ years of experience as a Product Manager in Agile environments
- Strong experience translating business requirements into digital or technical product solutions
- Hands-on experience with Agile methodologies including Scrum, SAFe, or Kanban
- Deep understanding of SDLC, cloud platforms, software products, and modern product development practices
- Experience managing customer expectations and building strong stakeholder relationships
- Strong analytical, problem-solving, and decision-making skills
- Excellent communication, leadership, and presentation abilities
- Experience working with cross-functional teams including Engineering, Architecture, Security, Compliance, and Operations
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Senior Product Manager
Location: Remote
Job Summary
We are seeking an experienced Senior Product Manager to lead the execution of enterprise product initiatives while driving product strategy, roadmap planning, and cross-functional collaboration. The ideal candidate will work closely with engineering, architecture, security, compliance, and business stakeholders to deliver scalable, customer-focused digital products. This role requires strong Agile product management expertise, technical understanding, and leadership capabilities within large enterprise environments.
Key Responsibilities
- Use customer feedback, market analysis, and product data to drive informed product decisions
- Define, monitor, and manage success metrics to support product strategy and business outcomes
- Engage with current and prospective users to understand customer needs, behaviors, and pain points
- Drive build-test-learn experiments to validate assumptions and improve product direction
- Create, prioritize, and continuously refine product backlogs, epics, features, and user stories with clear acceptance criteria
- Partner with Engineering and Architecture teams to define technical solutions, delivery sequencing, and implementation approaches
- Own and manage non-functional requirements (NFRs) including scalability, resiliency, performance, observability, and availability
- Collaborate with Security, Risk, and Compliance teams to ensure security-by-design and privacy-by-design practices
- Define telemetry, analytics, and instrumentation strategies to measure adoption, reliability, and business impact
- Ensure production readiness through release planning, feature flag strategies, incident response planning, and operational runbooks
- Balance feature delivery with modernization initiatives, refactoring, technical debt reduction, and dependency upgrades
- Develop and communicate product vision, roadmap, and strategy while incorporating stakeholder feedback
- Ensure development standards and Agile best practices are followed across product teams
- Mentor and coach team members and cross-functional partners on collaboration, experimentation, product discovery, and execution
- Partner with business and IT stakeholders to ensure alignment and successful delivery of product goals
- Proactively identify and remove roadblocks impacting product delivery and team productivity
- Define and improve service processes and service level agreements (SLAs)
Required Qualifications
- 8+ years of experience in IT, digital product management, or related fields
- Minimum 5+ years of experience as a Product Manager in Agile environments
- Strong experience translating business requirements into digital or technical product solutions
- Hands-on experience with Agile methodologies including Scrum, SAFe, or Kanban
- Deep understanding of SDLC, cloud platforms, software products, and modern product development practices
- Experience managing customer expectations and building strong stakeholder relationships
- Strong analytical, problem-solving, and decision-making skills
- Excellent communication, leadership, and presentation abilities
- Experience working with cross-functional teams including Engineering, Architecture, Security, Compliance, and Operations
Preferred Qualifications
- Experience advocating UX/design best practices within enterprise organizations
- Healthcare, PBM (Pharmacy Benefit Management), or healthcare payer industry experience preferred
- Demonstrated success in quality improvement and cost optimization initiatives
- Product management certifications such as CSPO, SAFe POPM, or equivalent preferred
- Experience with product analytics, experimentation frameworks, and telemetry tools
Required Skills
- Product Management
- Agile / Scrum / SAFe
- Product Roadmap & Strategy
- User Stories & Backlog Management
- Stakeholder Management
- SDLC
- Product Analytics
- Release Planning
- Security & Compliance
- Cloud Platforms
- Cross-functional Leadership
- Customer Research
- Experiment Design
- Technical Product Delivery
Education
Bachelor’s degree in Computer Science, Information Systems, Business, Engineering, or related field preferred. Master’s degree is a plus