Senior Pensions Administrator
Posted 2 weeks ago by Robert Walters
Negotiable
Undetermined
Remote
England, UK
Summary: The Senior Pensions Administrator role involves managing complex client and member communications, administering pension scheme activities, and ensuring compliance with UK pensions legislation. The position is remote and focuses on delivering high-quality service while driving continuous improvement and revenue growth. The role requires extensive experience in pensions and strong analytical skills. This is a 6-month contract position with a client in the employee benefits sector.
Key Responsibilities:
- Manage complex client and member communications via letter, email, and telephone, providing clear and accurate responses to queries
- Administer pension scheme activities in line with scheme rules, performing complex calculations, processing data, and handling member and scheme events using both automated and manual systems
- Ensure quality, accuracy, and compliance by conducting checking activities, monitoring MI reporting, and resolving errors, omissions, and complaints within agreed procedures and timescales
- Support project delivery and financial performance by monitoring project income, ensuring work is delivered on plan and within budget, and collaborating with management on progress tracking
- Drive continuous improvement and revenue growth by staying current with technical and legislative developments, identifying additional client opportunities, and scoping and costing extra work
Key Skills:
- Extensive Defined Contribution (DC) and Defined Benefit (DB) pensions experience
- Advanced capability in performing and peer reviewing complex pension calculations
- In-depth understanding of UK pensions legislation and regulatory requirements
- Strong analytical, problem-solving, and process improvement skills
- Proven experience liaising with clients and trustees
Salary (Rate): undetermined
City: undetermined
Country: UK
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Senior Pensions Administrator
Job Type: 6-months contract
Location/Work Setup: Remote
Who We Are
Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.
Who You Will Work With
Our client operates within the employee benefits sector, supporting organizations in managing administrative complexities through technology and specialized expertise. They prioritize a client-centric approach, invest in employee development, and utilize their extensive global presence to streamline intricate processes.
What You'll Do
* Manage complex client and member communications via letter, email, and telephone, providing clear and accurate responses to queries
* Administer pension scheme activities in line with scheme rules, performing complex calculations, processing data, and handling member and scheme events using both automated and manual systems
* Ensure quality, accuracy, and compliance by conducting checking activities, monitoring MI reporting, and resolving errors, omissions, and complaints within agreed procedures and timescales
* Support project delivery and financial performance by monitoring project income, ensuring work is delivered on plan and within budget, and collaborating with management on progress tracking
* Drive continuous improvement and revenue growth by staying current with technical and legislative developments, identifying additional client opportunities, and scoping and costing extra work
What You Bring
* Extensive Defined Contribution (DC) and Defined Benefit (DB) pensions experience
* Advanced capability in performing and peer reviewing complex pension calculations
* In-depth understanding of UK pensions legislation and regulatory requirements
* Strong analytical, problem-solving, and process improvement skills
* Proven experience liaising with clients and trustees
What's Next
If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more.
We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
