Job Title: Pega Senior – Smart Disputes & GenAI
Location: Remote (USA)
Experience: 10+ Years (Must)
Certification
Pega Certified Senior System Architect (CSSA) – Mandatory (Or)
Pega Certified Lead System Architect (LSA) - Mandatory
Required Skills and Qualifications
- 10+ years of overall IT experience with strong hands-on Pega development expertise.
- Mandatory hands-on experience with the Pega Smart Dispute Framework.
- Pega Certified Senior System Architect (CSSA) certification is required.
- Strong understanding of credit/debit card dispute processing, chargebacks, and case management workflows.
- Experience with REST, SOAP, JSON, XML, and database integrations.
- Knowledge of Agile/Scrum methodologies and DevOps tools.
- Strong leadership, customer management, communication, and problem-solving skills.
AI / GenAI Skills
- Familiarity with Pega GenAI features and Pega Process AI.
- Experience or knowledge of integrating external LLM/AI services into Pega applications.
- Understanding of AI-driven workflow automation, intelligent routing, and automated case summarization.
Interested candidates
Please share your updated resume along with your Pega certification details, contact information, current location, work authorization, and availability.
Rate:
Not specified
Location:
United States
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Senior