Negotiable
Undetermined
Remote
Remote
Summary: A Senior OpenText Certified Cloud Consultant is responsible for leading enterprise digital transformation and cloud migrations while providing technical support for OpenText's Information Management and Cloud platforms. This role requires bridging business needs with IT through solution design, deployment, administration, and AI integration for global clients.
Key Responsibilities:
- Solution Design & Architecture: Gather client requirements, design scalable EIM/cloud architectures, and plan system migrations.
- Deployment & Administration: Install, configure, and upgrade OpenText solutions (e.g., xECM, Content Server, Documentum, or OT2) in cloud or hybrid environments.
- Cloud Operations & Troubleshooting: Troubleshoot complex break/fix issues, administer production systems, and resolve alerts while adhering to SLA parameters.
- Stakeholder Management: Present technical solutions to C-level executives, mentor junior consultants, and coordinate with cross-functional teams globally.
- AI & Continuous Improvement: Implement the latest AI/ML capabilities, optimize workflows, and maintain knowledge base documentation.
Key Skills:
- Experience: 5+ years of hands-on experience in enterprise application delivery, technical support, or cloud solution consulting.
- Certifications: Current OpenText Certification (e.g., in xECM, AppWorks, or relevant EIM solutions). ITIL certification (v3/v4) is highly preferred.
- Technical Stack: Cloud Platforms: AWS, Azure, Google Cloud (Google Cloud Platform), or Kubernetes. Environments: Windows Server, Linux/Unix, VMware. Databases: Oracle, MS SQL Server, PostgreSQL. Scripting/Programming: Java, JavaScript, SQL, Python, or shell scripting.
- Soft Skills: Exceptional client-facing communication, analytical thinking, and the ability to work independently or in a high-pressure on-call rotation.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
- Solution Design & Architecture: Gather client requirements, design scalable EIM/cloud architectures, and plan system migrations.
- Deployment & Administration: Install, configure, and upgrade OpenText solutions (e.g., xECM, Content Server, Documentum, or OT2) in cloud or hybrid environments.
- Cloud Operations & Troubleshooting: Troubleshoot complex break/fix issues, administer production systems, and resolve alerts while adhering to SLA parameters.
- Stakeholder Management: Present technical solutions to C-level executives, mentor junior consultants, and coordinate with cross-functional teams globally.]
- AI & Continuous Improvement: Implement the latest AI/ML capabilities, optimize workflows, and maintain knowledge base documentation.
- Experience: 5+ years of hands-on experience in enterprise application delivery, technical support, or cloud solution consulting.
- Certifications: Current OpenTe
xt Certification (e.g., in xECM, AppWorks, or relevant EIM solutions). ITIL certification (v3/v4) is highly preferred. - Technical Stack:
- Cloud Platforms: AWS, Azure, Google Cloud (Google Cloud Platform), or Kubernetes.
- Environments: Windows Server, Linux/Unix, VMware.
- Databases: Oracle, MS SQL Server, PostgreSQL.
- Scripting/Programming: Java, JavaScript, SQL, Python, or shell scripting.
- Soft Skills: Exceptional client-facing communication, analytical thinking, and the ability to work independently or in a high-pressure on-call rotation. [