Senior Network Engineer

Summary: The Senior Network Engineer role involves extensive experience in application development support within a Microsoft Windows environment, focusing on network configuration and management. The position requires collaboration with various stakeholders and the ability to troubleshoot and enhance network performance. The engineer will also be responsible for the installation and maintenance of hardware and software, as well as providing technical guidance for IT directions. This role is primarily remote and requires a strong background in network engineering and support.

Key Responsibilities:

• Work in cooperation with the other contractors, ROW staff, and other state agencies.
• Install and configure microcomputers, servers, storage devices, printers, scanners, communications devices, cabling, LAN drops, and network equipment.
• Deploy new state-procured equipment and software to the existing network.
• Create/restore workstation images.
• Troubleshoot workstation network connectivity issues.
• Troubleshoot issues regarding all hardware and software.
• Install software/hardware on workstations and servers, as required.
• Provide image transfer from the electronic document management system in a compatible file format acceptable to other state agencies. Must lead the configuration, operation, and delivery of the replicated deliverables.
• Provide maintenance and enhancements to the ROW website.
• Develop and lead in the design, installation, configuration, and operation of the replication process for a disaster recovery site implementation.
• Conduct performance measurements and analysis leading to recommendations for improving network performance.
• Conduct analysis, design, installation, configuration, and operation of the email software.
• Design, maintain, and improve the ROW WAN and ROW LAN structure.
• Configure network software and hardware for efficient and effective network performance and data security.
• Monitor the performance of network software and hardware through network management and diagnostic programs and utilities.
• Configure microcomputers, communications equipment, and network equipment for maximum efficiency.
• Analyze microcomputer and network activity records and recommend and implement software and hardware upgrades and improvements.
• Diagnose software and hardware problems and adjust or coordinate service from software and hardware vendors and the State hardware maintenance vendor.
• Provide expert technical advice and guidance to ROW regarding IT directions, software or hardware enhancements, and software or hardware purchase recommendations.

Key Skills:

• Minimum of ten (10) years' experience in providing application development support in a multi-user, LAN-based, Microsoft Windows environment.
• Five (5) years' experience with Amazon Web Services/backups.
• Ten (10) years' experience installing, configuring and supporting Microsoft Windows 7/10Pro, Office 2013-2019 and Office 365 cloud services.
• Five (5) years' experience providing remote and on-site support of hardware and packaged software over a WAN.
• Five (5) years' experience designing, installing, configuring, operating, managing, and troubleshooting problems on a WAN consisting of Cisco routers and switches.
• Five (5) years' experience installing, configuring, operating, managing, and troubleshooting problems with the Highview Imaging Application.
• Five (5) years' experience in providing help desk/application support services to a minimum of 300 users.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT