Senior IT Project Manager (OTC)

RESPONSIBILITIES

Kforce has a client in Phoenix, AZ that is seeking a Senior IT Project Manager (OTC).

Responsibilities

• External integrations and data conversion: Coordinate third-party interfaces supporting collections, payments, banking, and lockbox processes; Manage vendor readiness and end-to-end testing, and provide project management for conversion planning, mock cycles, reconciliation, and migration dependencies in partnership with functional and technical leads
• Cutover and deployment readiness: Lead integrated readiness planning, cutover schedules and rehearsals, business and technical checkpoints, deployment coordination, contingency planning, and transition into hypercare and ongoing support
• Own delivery of assigned OTC workstreams, including scope, milestones, dependencies, resources, risks, issues, and decisions; Align detailed plans with the integrated program schedule
• Partner with business process owners, functional leads, architects, developers, testing teams, and vendors to clarify deliverables, acceptance criteria, responsibilities, and readiness expectations
• Maintain actionable schedules, risk and issue logs, decision records, and status reports; Communicate material impacts and escalate unresolved dependencies with clear options and recommendations
• Facilitate focused working sessions, track commitments to closure, and influence delivery across matrixed teams without direct reporting authority
• Coordinate system integration testing and user acceptance testing, including environments, test data, vendor participation, defect resolution, and entry and exit criteria
• Manage changes through established program governance; Assess effects on scope, schedule, cost, resources, and operational readiness before commitments change
• For integration and conversion assignments, coordinate interface dependencies, vendor milestones, conversion cycles, data validation and reconciliation, and business sign-off with accountable subject-matter experts

REQUIREMENTS

• Bachelor's degree in Business, Information Technology, or a related field.
• Minimum of 8 years of experience managing complex enterprise IT projects involving multiple departments, delivery teams, and vendors
• Demonstrated delivery experience in at least one of the following: enterprise integrations and data conversion, or cutover and deployment of business-critical systems
• Experience managing software delivery through planning, development, integration, testing, deployment, and production stabilization using Agile, Waterfall, or hybrid methods
• Ability to understand technical dependencies and translate them into executable plans, risks, decisions, and business impacts
• Strong written and verbal communication, executive status reporting, facilitation, and stakeholder management skills
• Proven ability to work independently in an established program, challenge incomplete plans constructively, and hold teams accountable for agreed commitments
• Experience with project financial forecasting, resource planning, vendor deliverables, and formal change control

Preferred

• PMP certification and experience working within a PMO; Familiarity with enterprise PPM tools, Jira, and Microsoft Project or comparable planning tools
• ERP or Order to Cash transformation experience, particularly billing, accounts receivable, collections, payments, or banking integrations; Oracle experience is a plus
• Experience coordinating payment processors, collection platforms, lockbox providers, or comparable external service partners
• Experience with phased or multi-site deployments, conversion rehearsals, business reconciliation, and production cutovers
• Absorb existing plans and transition materials quickly, identify gaps, and establish continuity with minimal disruption to active delivery