Senior It Application Analyst

Schedule Notes:

Candidate needs to be able to navigate ServiceNow reports, dashboards and Timekeeping module.

The timekeeping module is where the current gap is on the team.

Requirements:

• Implementation and configuration of the Timekeeping module within ServiceNow.
• Ability to quickly create dashboards and reports within ServiceNow to provide metric overview to our leadership
• Specifically need to be able to roll data up to create SLA reports and capacity management dashboards.
• ServiceNow Citizen Developer/Architect certification