Senior It Application Analyst

Senior It Application Analyst

Posted 1 week ago by Info Way Solutions

Negotiable
Undetermined
Remote
Remote

Summary: The Senior IT Application Analyst role focuses on the implementation and configuration of the Timekeeping module within ServiceNow. The candidate will be responsible for creating dashboards and reports to provide metrics to leadership, addressing a current gap in the team. A ServiceNow Citizen Developer/Architect certification is required for this position. The role is fully remote.

Key Responsibilities:

  • Implementation and configuration of the Timekeeping module within ServiceNow.
  • Ability to quickly create dashboards and reports within ServiceNow to provide metric overview to our leadership.
  • Specifically need to be able to roll data up to create SLA reports and capacity management dashboards.
  • ServiceNow Citizen Developer/Architect certification.

Key Skills:

  • ServiceNow expertise, particularly in the Timekeeping module.
  • Experience in creating dashboards and reports.
  • Ability to roll up data for SLA reports and capacity management.
  • ServiceNow Citizen Developer/Architect certification.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

SENIOR IT APPLICATION ANALYST

Work location: Remote

Must Skills: SERVICENOW

Schedule Notes:

Candidate needs to be able to navigate ServiceNow reports, dashboards and Timekeeping module.

The timekeeping module is where the current gap is on the team.

Requirements:

  • Implementation and configuration of the Timekeeping module within ServiceNow.
  • Ability to quickly create dashboards and reports within ServiceNow to provide metric overview to our leadership
  • Specifically need to be able to roll data up to create SLA reports and capacity management dashboards.
  • ServiceNow Citizen Developer/Architect certification