Senior Instructional Designer

REQUIRED QUALIFICATIONS

• Proven ability to develop engaging and effective training curriculum to provide essential knowledge and enhance user adoption
• Minimum 3+ years of experience with major ERP systems
• Minimum 2 years of hands-on experience with various modules of SAP

MUST HAVE:

• Demonstrated experience with OBC modules including Sales, Service Management, Shipping, Billing, Warranty, and Contracts
• Expert knowledge of Microsoft Suite, including Word, PowerPoint, and Excel
• Knowledge of Instructional Design Theory and Adult Learning Principles
• Bachelor's degree or equivalent combination of education and professional work experience
• Strong attention to detail
• Excellent customer service and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle multiple priorities and work well under pressure with multiple deadlines
• Excellent written and verbal communication skills
• Professional attitude and demeanor
• Ability to travel nationally on a weekly basis
• Familiar with leveraging existing project documentation including business process documents, test scripts, functional specs, RICEFs, and WalkMe Training documents to create end-user training materials
• Ability to create and edit training exercises, data, and assessment questions
• Ability to work with global SMEs with core meeting hours 8 a.m. 12 p.m. EST

PREFERRED QUALIFICATIONS

• S/4 HANA project experience
• Professional Services or Big 4 Consulting experience
• Classroom training delivery experience

REQUIRED SKILLS & COMPETENCIES

• Advanced proficiency in instructional design methodologies
• Strong project management and organizational skills
• Ability to work with diverse stakeholder groups
• Excellent presentation and facilitation skills
• Problem-solving and critical thinking abilities
• Adaptability and willingness to learn new tools and technologies
• Strong documentation and technical writing skills