Senior Genesys Cloud Engineers (senior Engineer – Ccaas Operations)

Summary: The role of Senior Genesys Cloud Engineer focuses on overseeing CCAAS operations, requiring advanced technical expertise in Genesys Cloud solutions. The position is remote, allowing for flexibility in work arrangements. The ideal candidate will possess significant experience in cloud engineering and operations management. This role is pivotal in ensuring the smooth functioning of customer communication systems.

Key Responsibilities:

• Manage and optimize Genesys Cloud operations.
• Provide technical support and troubleshooting for CCAAS solutions.
• Collaborate with cross-functional teams to enhance system performance.
• Implement best practices for cloud engineering and operations.
• Monitor system health and performance metrics.

Key Skills:

• Extensive experience with Genesys Cloud solutions.
• Strong understanding of CCAAS operations.
• Proficiency in cloud engineering principles.
• Excellent problem-solving and troubleshooting skills.
• Ability to work collaboratively in a remote environment.

Salary (Rate): £65+ yearly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT