We are seeking a Senior Field Engineer with 10+ years of experience in system infrastructure, hardware engineering, and infrastructure integration. The candidate will lead field engineering activities for HPE-designated systems, including system qualification, defect reproduction, infrastructure integration, technical troubleshooting, and root-cause analysis.
- 10+ years of relevant technical engineering experience.
- Strong knowledge of system and hardware infrastructure.
- Experience in solution engineering and infrastructure integration.
- Working knowledge of Linux operating systems, networking, and storage technologies.
- Hands-on experience with hardware diagnostics and technical troubleshooting.
- Experience with escalation management and root-cause analysis.
- Ability to produce technical investigation reports, corrective-action packages, and system readiness documentation.
- Experience improving diagnostic and remediation processes.
- Strong technical documentation and knowledge-transfer skills.
Must-Have Skills:
- System & Hardware Infrastructure
- Linux, Networking & Storage
- Root Cause Analysis (RCA) & Escalation Management
- Solution Engineering & Technical Leadership