Key Responsibilities
- Participate in interface and API implementation efforts across multiple initiatives.
- Provide production support, issue investigation, troubleshooting, and maintenance for existing Epic integrations.
- Collaborate with application, technical, and operational teams to deliver integration solutions.
- Support testing, workflow analysis, and coordination of integration activities.
- Assist in managing backlog items and maintaining service responsiveness.
- Independently manage multiple large-scale IT projects from initiation through completion.
- Coordinate project resources, risk management, quality assurance, and change control activities.
- Communicate effectively with stakeholders, business teams, and IT leadership.
- Develop proposals and business plans that ensure quality IT solutions and successful delivery.
- Contribute to the enhancement of project methodologies, tools, templates, and best practices.
Required Qualifications
- Epic Bridges Certification (required).
- Epic FHIR Badge (required).
- Experience supporting healthcare interfaces (HL7), APIs, or enterprise integration engines (Cloverleaf, ESB, etc.).
- Strong analytical, troubleshooting, and problem-solving skills.
- Experience with requirements gathering, testing, implementation, and operational support.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Excellent communication and stakeholder management skills.
- Experience working in healthcare technology environments.
- Experience with committee-driven and consensus-based organizations.
- Knowledge of finance and project management principles.
- Strong understanding of business processes, continuous improvement, and organizational development.
- Demonstrated mastery of IT Systems Analyst responsibilities.
Preferred Qualifications
- Additional Epic certifications.
- Bachelor's degree in Information Technology, Business Management, or a related field.
Education Requirements
- Required:
- Bachelor's degree plus five (5) years of technology or business administration experience.
- Preferred:
- Bachelor's degree in Information Technology, Business Management, or a related discipline.