Responsibilities
- Acting as a trusted partner for the business to help drive better outcomes in Digital journeys through a range of data from across our channels.
- Help drive best practice and bring new approaches to finding value in our first party data from across our channels.
- Setting up Digital Analytics and monitoring digital journeys relating to your partnered Product Team.
- Help suggest and understand impacts and priority of Digital product deliveries.
- With the wider Digital Analytics team, manage and maintain the Digital Analytics data collection implementation.
- Provide tag specifications for additional tracking to ensure stakeholders' reporting and decision-making requirements are met.
- Work with web/mobile app developers to ensure tag specifications are implemented as specified.
- Provide support to the wider business on the use of Analytics toolset.
- Respond to ad-hoc queries from around the business regarding digital activity and client behaviour.
- Assist in the wider analytics peer review process to ensure all analytics products are managed appropriately.
Experience Required
- Strong experience, working with large scale platforms and digital channels, using digital analysis tools including Adobe Analytics/Amplitude/GA4.
- Very strong knowledge of data manipulation and analysis to provide actionable insights.
- Significant experience engaging with a range of stakeholders from less experienced Digital Analysts through to Senior business stakeholders.
- Strong experience with SQL is a requirement, use of notebooks/python would be desirable.
- Prior experience using data visualisation tools such as PowerBI, Tableau, Looker etc.
- Proficient at prioritising workloads effectively and using planning and collaboration tools e.g. JIRA, Confluence & Miro.
- Knowledge and interest in financial services and products is a bonus.
- Excellent attention to detail and proven problem-solving skills.
- Able to communicate effectively with a wide range of stakeholders from technical to non-technical.
Reasonable Adjustments
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives.
Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.