Senior Data Improvement Officer

Summary: The Senior Data Liaison Officer role within the Data Improvement team at NHS England focuses on enhancing the quality and completeness of data submitted by healthcare providers. This position involves building relationships, supporting data quality initiatives, and contributing to performance reporting while working remotely with occasional travel. The role is pivotal in driving healthcare transformation through effective data management and integration. Candidates will have the opportunity to impact patient care and operational efficiency significantly.

Key Responsibilities:

• Build trusted relationships with providers and support data quality improvement across key datasets (e.g. Emergency Care, Mental Health, Community).
• Use dashboards to identify submission issues and support resolution.
• Support the delivery of regional and national engagement (e.g. webinars, surveys, user groups).
• Contribute to team-wide improvement projects and performance reporting.
• Analyse provider feedback and identify common challenges and opportunities.
• Deputise for the Data Liaison Manager when needed.

Key Skills:

• Knowledge of NHS information systems and data flows.
• Experience of responding to internal and external technical queries, acting as a point of escalation.
• Experience creating high-quality reports based on complex information and analysis.
• Strong stakeholder engagement and collaboration experience.
• Ability to present technical information clearly to varied audiences.
• Postgraduate level, or equivalent experience delivering operational services within health or data-focused organisations.
• Familiarity with NHS data standards.
• Data or analytics certification (e.g. Microsoft Excel/Data Analyst cert, Power BI, SQL, or NHS Digital Academy modules).

Salary (Rate): £52,809

City: London

Country: United Kingdom

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: Mid-Level

Industry: IT