Description
The Senior CRM Engineer, will design, develop, implement, and maintain a wide variety of CRM deployments across multiple environments.
The Senior CRM Engineer will collaborate with architecture, UX and other development teams, as well as the business community.
Core Responsibilities
- Create Microsoft Power Apps
- Develop Proof of Concepts (PoCs) to test new functionalities
- Design, develop, test, and implement D365 PowerApps and related flows
- Design, develop, test, and implement custom features and processes in Microsoft Dynamics
- Participate in business case creation and estimation of work
- Recommend and implement best practices for KofC
- Consult with business to modernize business processes by leveraging PowerApps and automation
- Assist in communicating new features released to users
- Create and maintain application solution documentation
- Assist in writing user guides for newly developed apps
- Monitor and troubleshoot performance or other issues when needed