Senior Consultant
Posted Today by Shrive Technologies LLC
Negotiable
Undetermined
Remote
Remote
Summary: The role of Senior Consultant requires at least 10 years of experience with Cerner Millennium, focusing on solutions such as Patient Accounting and Charge Services. The consultant will provide expert advice, resolve complex issues, and support Cerner applications while guiding customers through system changes. Strong troubleshooting skills and a good understanding of Cerner architecture and data models are essential for success in this position.
Key Responsibilities:
- Resolve complex issues in a timely manner and provide SME advice.
- Support Cerner applications, enhancements, incident management, and projects.
- Perform complex troubleshooting, change management, and document notes and knowledge articles.
- Guide customers through current workflows, upgrades, enhancements, and system changes.
- Resolve escalated problems and issues raised during operations, maintenance, and upgrades.
- Work in support services and on-call environment.
- Understand Cerner Millennium architecture and data model.
- Have a basic or good understanding of CCL, Discern Visual developer, and Olympus.
- Knowledge of ticketing tool ServiceNOW and ITIL process is beneficial.
- Develop and maintain good relationships with peers and customers.
Key Skills:
- Cerner Patient Accounting
- Cerner Charge Services
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
1. At least 10 years of Cerner Millennium work experience with good knowledge on two or more Cerner solutions, Preferably Patient Accounting and Charge Services
2. Ability to resolve complex issues in a timely manner and provide SME advice.
3. Experienced in Cerner applications support, Enhancements, Incident management or Cerner millennium projects, Perform complex troubleshooting, change management, document notes and knowledge articles.
4. Guide customers through current workflows, upgrades, enhancements and system changes.
5. Resolve escalated problems and issues using solution expertise, raised during operations, maintenance, upgrades.
6. Ability to work in support services and on-call environment.
7. Should have a good understanding of Cerner Millennium architecture and cerner millennium data model.
8. Should have basic or good understanding of CCL(Cerner Command Language), Discern Visual developer and Olympus.
9. Good to have knowledge on ticketing tool ServiceNOW and ITIL process.
10. Develop and maintain good relationships with peers and customers.
Key Skills:
- Cerner Patient Accounting
- Cerner Charge Services