Senior Citrix Engineer

Mandatory Skills & Requirements

• Extensive enterprise experience designing, building, deploying, and supporting large-scale Citrix environments.
• Strong expertise in Citrix Virtual Apps and Desktops (CVAD), including on-premises architecture, upgrades, high availability, and troubleshooting.
• Familiarity with Citrix DaaS (Citrix Cloud), hybrid deployments, and identity integration.
• Proven experience migrating users and workloads between CVAD sites, including pilot migrations, phased rollouts, and rollback planning.
• Hands-on expertise with Provisioning Services (PVS) for RDSH and Machine Creation Services (MCS) for persistent VDI.
• Windows image engineering for Windows Server 2016, 2019, and 2022, including gold image lifecycle management.
• Experience configuring StoreFront, authentication, beacons, and Citrix Workspace app.
• Strong knowledge of Citrix Profile Management (UPM), FSLogix containers, file share permissions, and logon troubleshooting.
• Expertise in Group Policy (GPO), including loopback processing, filtering, performance tuning, and security baselines.
• Strong Active Directory/IAM knowledge, including OU design, delegation, least-privilege access, multi-domain/multi-forest environments, DNS, and Kerberos.
• VMware vSphere/vCenter experience, including templates, cloning, provisioning, and performance troubleshooting.
• Understanding of Microsoft Entra ID (Azure AD) SSO and enterprise identity integration with Citrix.
• Hands-on experience reversing and rebuilding PVS/MCS images for VMware Tools upgrades, operating system upgrades, and other image maintenance activities.

Key Responsibilities

• Lead end-to-end Citrix engineering delivery, from architecture and design through implementation and deployment.
• Design, build, upgrade, and maintain enterprise Citrix environments with high availability and scalability.
• Plan and execute CVAD site migrations, including pilot testing, migration waves, validation, and rollback procedures.
• Manage PVS/MCS provisioning, Windows gold images, and image lifecycle activities.
• Troubleshoot complex issues across Citrix, Windows, Active Directory, DNS, networking, and VMware.
• Optimize user profiles, authentication, logon performance, and virtual desktop delivery.
• Support incident resolution, production cutovers, root cause analysis (RCA), and service improvement initiatives.
• Develop technical documentation, runbooks, standards, and handover materials.
• Collaborate with Network, Security, AD/IAM, VMware, and application teams to deliver reliable end-user computing services.

Preferred Skills & Working Style

• Strong system-level troubleshooting and analytical skills.
• Ability to respond effectively to critical incidents and production cutovers.
• Research-driven approach using vendor documentation and controlled testing.
• Excellent communication, collaboration, and stakeholder management skills.
• Ability to adapt to changing priorities and work across multiple technical teams.
• Strong documentation and knowledge-transfer practices.