Job Summary
Enterprise Healthcare client has an immediate opening for a highly motivated Senior Change, Release and Deployment Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!
Location: Telecommute
Job Type: Contract
Salary: $52.25 - 62.25 per hour
Work Hours: 8am to 5pm
Education: Bachelors
Responsibilities
- Health plan or business unit
- Team culture
- Surrounding team & key projects
- Purpose of this team
- Reason for the request
- Motivators for this need
- Any additional upcoming hiring needs? Corporate IT
Purpose of Position
Oversees the change management process, release of updates to technical systems, including developing release schedules, provides support during the technical release process, and ensures that production systems are functional following a successful release. Supports the deployment of the code to the test and production environments.
Typical Day in the Role
- Daily schedule & OT expectations
- Typical task breakdown and rhythm
- Interaction level with team
- Work environment description Typical task breakdown:
- Leads projects from end-to-end
- Aids with the coordination, planning, scheduling, control, and implementation of change and/or releases from initiation through delivery and support
- Reviews submitted change requests for compliance, accuracy, and completeness
- Provides communication and information, including relevant release reports and documentation as required
- Ensure compliance by validating the appropriate checkpoints are met; coordinate release sign off between the various stage gates in the release cycle
- Oversee regular reviews of the change and release management processes with the IT change and release manager; regularly identify and recommend service improvements
- Monitors efficiency and effectiveness by providing management information on releases to senior management as required
- Analyzes incident logs caused by releases to identify occasions where the process has not been followed; highlight any repeated non-compliance and ensure timely resolution/escalation
Interaction with Team
- Assists the IT change and release manager in completing regular audits of the change and release management process
- Collaborates with the IT risk register (working closely with the information security team) to identify and manage operational risks and work to eliminate areas of vulnerability
- Collaborate with the IT change and release manager with the setup of change management in the IT Service Management (ITSM) tool and adoption of improved process
Compelling Story & Candidate Value Proposition
What makes this role interesting?
Points about team culture
Competitive market comparison
Unique selling points
Value added or experience gained We are in a complete remake of our Change and Release environment to include a new risk assessment tool for change, the implementation of an operational checklist and Change Audit team. We are driving Change to be a true Enterprise Change Team. This redesign of how we do busy has complete buy in all the way up to our CIO, this role gives a great opportunity for visibility with our Senior Leadership. It also allows you to not only be part of the team but be a value added voice on how we implement and improve this new world of change at Centene.
Qualifications: Bachelors
Skills
Confluence
IT security
computer science
Experience with JIRA
Microsoft Office
SharePoint
release management
ServiceNow
SDLC
analytical skills
Attention to detail
excellent judgment
decision making skills
Soft Skills
Ability to work independently
audits
ITIL Foundation
change management process
change management
collect data
Data review
establish facts
Healthcare
IT Service Management
ITSM
ITIL
mathematics
statistics
production systems
project management
project management skills
schedules
Service industry
service management
hard skills