Senior Business Systems Analyst with Genesys Cloud CX - W2 (No C2C or 1099) - Remote
Posted 1 day ago by Dice
Negotiable
Outside
Remote
USA
Summary: The role of Senior Business Systems Analyst with Genesys Cloud CX involves analyzing business systems and processes to enhance operational efficiency. This position is remote and requires expertise in Genesys Cloud CX. The candidate must be able to work collaboratively with various stakeholders to implement effective solutions.
Key Responsibilities:
- Analyze and document business requirements for systems related to Genesys Cloud CX.
- Collaborate with stakeholders to design and implement solutions that improve business processes.
- Provide support and training to users on the Genesys Cloud CX platform.
- Monitor system performance and troubleshoot issues as they arise.
- Ensure compliance with industry standards and best practices in system analysis.
Key Skills:
- Proficiency in Genesys Cloud CX.
- Strong analytical and problem-solving skills.
- Experience in business process modeling and documentation.
- Excellent communication and interpersonal skills.
- Ability to work independently in a remote environment.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Detailed Description From Employer:
Senior Business Systems Analyst with Genesys Cloud CX - W2 (No C2C or 1099) - Remote
Location: USA
Remote
Outside IR35