Senior Business Analyst

Job Summary

We are seeking an experienced Senior Business Analyst with 10+ years of experience in business analysis, requirements gathering, process improvement, and stakeholder management. The ideal candidate will act as a bridge between business stakeholders and technical teams, translating business needs into clear functional requirements and actionable solutions. The candidate should have strong analytical, communication, documentation, and problem-solving skills, along with experience managing complex projects in an Agile or Waterfall environment.

Key Responsibilities

• Collaborate with business stakeholders, product owners, project managers, and technical teams to understand business objectives and requirements.
• Conduct stakeholder interviews, workshops, and requirement-gathering sessions to identify business needs and challenges.
• Analyze existing business processes, identify gaps, and recommend process improvements and automation opportunities.
• Prepare and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Business Process Documents, and Use Cases.
• Develop user stories, acceptance criteria, process flows, workflow diagrams, and functional specifications.
• Perform gap analysis, impact analysis, root cause analysis, and feasibility assessments.
• Translate business requirements into functional specifications for development and testing teams.
• Work closely with developers, QA teams, architects, and project managers throughout the Software Development Life Cycle (SDLC).
• Facilitate Agile ceremonies, including backlog refinement, sprint planning, daily stand-ups, and sprint reviews, where applicable.
• Support User Acceptance Testing (UAT), develop test scenarios, validate test results, and coordinate defect resolution.
• Manage requirement traceability and ensure deliverables align with business objectives and project scope.
• Identify project risks, dependencies, and issues, and communicate them to relevant stakeholders.
• Prepare management reports, dashboards, presentations, and status updates to support decision-making.
• Support change management, production implementation, and post-deployment validation.
• Mentor junior business analysts and contribute to best practices, documentation standards, and continuous improvement.

Required Skills and Qualifications

• 10+ years of experience in business analysis, requirements management, and stakeholder engagement.
• Strong understanding of SDLC methodologies, including Agile, Scrum, and Waterfall.
• Experience creating BRDs, FRDs, user stories, use cases, process maps, and functional specifications.
• Proficiency in requirement-gathering techniques, business process modeling, gap analysis, and impact analysis.
• Strong knowledge of Agile tools such as Jira and Confluence.
• Experience with Microsoft Office tools, including Excel, Word, PowerPoint, and Visio.
• Working knowledge of SQL for data analysis, data validation, and report verification.
• Understanding of APIs, system integrations, databases, and application workflows.
• Experience in test planning, UAT coordination, defect tracking, and requirements traceability.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Ability to manage multiple priorities, work independently, and collaborate effectively with cross-functional teams.
• Strong analytical thinking, problem-solving, and decision-making abilities.

Preferred Qualifications

• CBAP, CCBA, PMI-PBA, or other relevant business analysis certification.
• Experience with Power BI, Tableau, or other reporting and visualization tools.
• Familiarity with process modeling tools such as Microsoft Visio, Lucidchart, or similar platforms.
• Experience working in large-scale enterprise projects and handling multiple stakeholders.
• Domain experience in banking, financial services, healthcare, insurance, retail, or other enterprise environments.
• Knowledge of data migration, system modernization, digital transformation, and process automation initiatives.